Welcome to WhoCrashed (HOME EDITION) v 6.02
This program checks for drivers which have been crashing your computer. If your computer has displayed a
blue (or black) screen of death, suddenly rebooted or shut down then this program might help you find the
root cause of the problem and a solution.
Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the
first thing that is often thought about is a hardware failure. In reality, on Windows a lot of system crashes are
caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not
show a blue or black screen unless they are configured for this. Instead these systems suddenly reboot
without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are
likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on
how to proceed in any situation while the analysis report will display internet links which will help you further
troubleshoot any detected problems.
To obtain technical support visit www.resplendence.com/support
Click here to check if you have the latest version or if an update is available.
Just click the Analyze button for a comprehensible report ...
Home Edition Notice
This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a
commercial environment you should get the professional edition of WhoCrashed which allows you to perform
more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on
remote directories and remote computers on the network.
Please note that this version of WhoCrashed is not licensed for use by professional support engineers.
Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.
System Information (local)
Computer name: CESARYO
Windows version: Windows 10 , 10.0, build: 17134
Windows dir: C:\WINDOWS
Hardware: GS70 2QD, Micro-Star International Co., Ltd., MS-1773
CPU: GenuineIntel Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 8503668736 bytes total
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Crash Dump Analysis
Crash dumps are enabled on your computer.
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Sun 06/01/2019 01:38:03 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\010619-9562-01.dmp
This was probably caused by the following module: qcamain1.sys (Qcamain10x64+0x112E5C)
Bugcheck code: 0x1D3 (0x3C0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for
an update for the following driver: qcamain1.sys .
Google query: qcamain1.sys CUSTOM_ERROR
On Sun 06/01/2019 01:38:03 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: qcamain1.sys (Qcamain10x64+0x112E5C)
Bugcheck code: 0x1D3 (0x3C0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for
an update for the following driver: qcamain1.sys .
Google query: qcamain1.sys CUSTOM_ERROR
Conclusion
2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system
crashes on your computer. It is strongly suggested that you check for updates for these drivers on their
company websites. Click on the links below to search with Google for updates for these drivers:
qcamain1.sys
If no updates for these drivers are available, try searching with Google on the names of these drivers in
combination with the errors that have been reported for these drivers. Include the brand and model name of
your computer as well in the query. This often yields interesting results from discussions on the web by users
who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing
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your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for
the products that these drivers belong to and regularly visit Windows update or enable automatic updates for
Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug
check errors together with the model name and brand of your computer may help you investigate this further.
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