System Information (local) -------------------------------------------------------------------------------- Computer name: DESKTOP-C2FHG6I Windows version: Windows 10 , 10.0, version 1903, build: 18362 Windows dir: C:\Windows Hardware: ASRock, B450 Pro4 CPU: AuthenticAMD AMD Ryzen 5 3600 6-Core Processor AMD8664, level: 23 12 logical processors, active mask: 4095 RAM: 17107939328 bytes (15,9GB) -------------------------------------------------------------------------------- Crash Dump Analysis -------------------------------------------------------------------------------- Crash dumps are enabled on your computer. Crash dump directories: C:\Windows C:\Windows\Minidump On Sun 15/09/2019 14:49:14 your computer crashed or a problem was reported crash dump file: C:\Windows\Minidump\091519-6312-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x1C10A0) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8026A4433D6, 0xFFFFE281146BC930, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Sun 15/09/2019 14:49:14 your computer crashed or a problem was reported crash dump file: C:\Windows\MEMORY.DMP This was probably caused by the following module: fltmgr.sys (FLTMGR!FltDecodeParameters+0x11E8) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8026A4433D6, 0xFFFFE281146BC930, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\Windows\system32\drivers\fltmgr.sys product: Système d’exploitation Microsoft® Windows® company: Microsoft Corporation description: Gestionnaire de filtres de système de fichiers Microsoft Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK. On Sun 15/09/2019 13:53:43 your computer crashed or a problem was reported crash dump file: C:\Windows\Minidump\091519-6406-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x1C10A0) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80512C433D6, 0xFFFFB601E73ED930, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Sun 15/09/2019 12:12:04 your computer crashed or a problem was reported crash dump file: C:\Windows\Minidump\091519-6296-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x1C10A0) Bugcheck code: 0xA (0xFFFFBD03, 0x2, 0x0, 0xFFFFF80181844086) Error: IRQL_NOT_LESS_OR_EQUAL file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug. This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Sat 14/09/2019 17:57:02 your computer crashed or a problem was reported crash dump file: C:\Windows\Minidump\091419-7234-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x1C10A0) Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8061F0449A9, 0xFFFFFA0D03FA2E18, 0xFFFFCF0183FE9930) Error: KMODE_EXCEPTION_NOT_HANDLED file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Sat 14/09/2019 13:59:57 your computer crashed or a problem was reported crash dump file: C:\Windows\Minidump\091419-6062-01.dmp This was probably caused by the following module: atikmdag.sys (0xFFFFF8051043C87B) Bugcheck code: 0x50 (0xFFFFB402E1E00154, 0x0, 0xFFFFF8051043C87B, 0x2) Error: PAGE_FAULT_IN_NONPAGED_AREA file path: C:\Windows\System32\DriverStore\FileRepository\u0346729.inf_amd64_aea6bce152d9aed0\B346681\atikmdag.sys product: ATI Radeon Family company: Advanced Micro Devices, Inc. description: ATI Radeon Kernel Mode Driver Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.). Google query: atikmdag.sys Advanced Micro Devices, Inc. PAGE_FAULT_IN_NONPAGED_AREA -------------------------------------------------------------------------------- Conclusion -------------------------------------------------------------------------------- 6 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.) If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems. Read the topic general suggestions for troubleshooting system crashes for more information. Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.