Welcome to WhoCrashed (HOME EDITION) v 6.01
This program checks for drivers which have been crashing your computer. If your computer has displayed a blue (or black) screen of death, suddenly rebooted or shut down then this program might help you find the root cause of the problem and a solution.
Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows a lot of system crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue or black screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
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Just click the Analyze button for a comprehensible report ...
Home Edition Notice
This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
Please note that this version of WhoCrashed is not licensed for use by professional support engineers.
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System Information (local)
Computer name: TEAMPETIT-PC
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: ASUSTeK COMPUTER INC., P8H77-M LE
CPU: GenuineIntel Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 3721039872 bytes total
Crash Dump Analysis
Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.
Crash dump directories:
C:\Windows
C:\Windows\Minidump
On Thu 05/04/2018 21:44:12 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntkrpamp.exe (nt!RtlAnsiStringToUnicodeString+0x25A)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFFFFF95BE3D12, 0xFFFFFFFFB1F57A98, 0xFFFFFFFFB1F57680)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
On Thu 05/04/2018 21:14:12 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040518-11403-01.dmp
This was probably caused by the following module: bckd.sys (bckd+0x1D12)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFF96FD0D12, 0xFFFFFFFFB6853A98, 0xFFFFFFFFB6853680)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\bckd.sys
product: K9 Web Protection
company: Blue Coat Systems, Inc.
description: K9 Web Protection Driver (WFP)
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bckd.sys (K9 Web Protection Driver (WFP), Blue Coat Systems, Inc.).
Google query: bckd.sys Blue Coat Systems, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Wed 04/04/2018 21:52:18 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040418-11278-01.dmp
This was probably caused by the following module: bckd.sys (bckd+0x1D12)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFF96C19D12, 0xFFFFFFFFB184FA98, 0xFFFFFFFFB184F680)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\bckd.sys
product: K9 Web Protection
company: Blue Coat Systems, Inc.
description: K9 Web Protection Driver (WFP)
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bckd.sys (K9 Web Protection Driver (WFP), Blue Coat Systems, Inc.).
Google query: bckd.sys Blue Coat Systems, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Wed 04/04/2018 21:46:15 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040418-9266-01.dmp
This was probably caused by the following module: bckd.sys (bckd+0x1D12)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFF94FE5D12, 0xFFFFFFFFB2C4FA98, 0xFFFFFFFFB2C4F680)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\bckd.sys
product: K9 Web Protection
company: Blue Coat Systems, Inc.
description: K9 Web Protection Driver (WFP)
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bckd.sys (K9 Web Protection Driver (WFP), Blue Coat Systems, Inc.).
Google query: bckd.sys Blue Coat Systems, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Wed 04/04/2018 20:39:05 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040418-13119-01.dmp
This was probably caused by the following module: bckd.sys (bckd+0x1D12)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFFAC76DD12, 0xFFFFFFFFB5C23A98, 0xFFFFFFFFB5C23680)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\bckd.sys
product: K9 Web Protection
company: Blue Coat Systems, Inc.
description: K9 Web Protection Driver (WFP)
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bckd.sys (K9 Web Protection Driver (WFP), Blue Coat Systems, Inc.).
Google query: bckd.sys Blue Coat Systems, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Wed 04/04/2018 20:23:21 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040418-9484-01.dmp
This was probably caused by the following module: bckd.sys (bckd+0x1D12)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFFA81C1D12, 0xFFFFFFFFB2E37A98, 0xFFFFFFFFB2E37680)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\bckd.sys
product: K9 Web Protection
company: Blue Coat Systems, Inc.
description: K9 Web Protection Driver (WFP)
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bckd.sys (K9 Web Protection Driver (WFP), Blue Coat Systems, Inc.).
Google query: bckd.sys Blue Coat Systems, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Wed 04/04/2018 14:06:21 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040418-12464-01.dmp
This was probably caused by the following module: bckd.sys (bckd+0x1D12)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFFAFF69D12, 0xFFFFFFFFB5263A98, 0xFFFFFFFFB5263680)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\bckd.sys
product: K9 Web Protection
company: Blue Coat Systems, Inc.
description: K9 Web Protection Driver (WFP)
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bckd.sys (K9 Web Protection Driver (WFP), Blue Coat Systems, Inc.).
Google query: bckd.sys Blue Coat Systems, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Tue 03/04/2018 14:00:45 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040318-10873-01.dmp
This was probably caused by the following module: bckd.sys (bckd+0x1D12)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFF959CED12, 0xFFFFFFFFB4A5BA98, 0xFFFFFFFFB4A5B680)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\bckd.sys
product: K9 Web Protection
company: Blue Coat Systems, Inc.
description: K9 Web Protection Driver (WFP)
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bckd.sys (K9 Web Protection Driver (WFP), Blue Coat Systems, Inc.).
Google query: bckd.sys Blue Coat Systems, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Tue 03/04/2018 12:41:51 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040318-12651-01.dmp
This was probably caused by the following module: bckd.sys (bckd+0x1D12)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFFA97BBD12, 0xFFFFFFFFB5E83A98, 0xFFFFFFFFB5E83680)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\bckd.sys
product: K9 Web Protection
company: Blue Coat Systems, Inc.
description: K9 Web Protection Driver (WFP)
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bckd.sys (K9 Web Protection Driver (WFP), Blue Coat Systems, Inc.).
Google query: bckd.sys Blue Coat Systems, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Tue 03/04/2018 12:13:10 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040318-9360-01.dmp
This was probably caused by the following module: bckd.sys (bckd+0x1D12)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFF8EBE5D12, 0xFFFFFFFFB4C5BA98, 0xFFFFFFFFB4C5B680)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\bckd.sys
product: K9 Web Protection
company: Blue Coat Systems, Inc.
description: K9 Web Protection Driver (WFP)
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bckd.sys (K9 Web Protection Driver (WFP), Blue Coat Systems, Inc.).
Google query: bckd.sys Blue Coat Systems, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Conclusion
On your computer a total of 13 crash dumps have been found. Only 10 have been analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
bckd.sys (K9 Web Protection Driver (WFP), Blue Coat Systems, Inc.)
ntkrpamp.exe
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.