Diagnostic Report (1.9.0019.0): ----------------------------------------- WGA Data--> Validation Status: Genuine (WGA unsupported OS) Validation Code: 6 Cached Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-YVC9B-4J6C9-T83GX Windows Product Key Hash: snzjREhTieZrX9ubaeB691lkkHw= Windows Product ID: 00331-10000-00001-AA163 Windows Product ID Type: 0 Windows License Type: Unknown Windows OS version: N/A, hr=0x8007007a ID: {E492EA5C-23F2-420D-86CB-0CCC8016E016}(3) Is Admin: Yes TestCab: 0x0 WGA Version: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 10 Pro Architecture: 0x00000009 Build lab: 14393.rs1_release.170706-2004 TTS Error: Validation Diagnostic: Resolution Status: N/A WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 WGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 111 Unsupported OS OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\WINDOWS\system32\licdll.dll[hr = 0x80070002] File Mismatch: C:\WINDOWS\system32\oembios.bin[hr = 0x80070002] File Mismatch: C:\WINDOWS\system32\oembios.dat[hr = 0x80070002] File Mismatch: C:\WINDOWS\system32\oembios.sig[hr = 0x80070002] Other data--> Office Details: {E492EA5C-23F2-420D-86CB-0CCC8016E016}1.9.0019.0x64*****-*****-*****-*****-T83GX00331-10000-00001-AA1630S-1-5-21-1364314179-724916193-2388629874TOSHIBASATELLITE C850-1C0Insyde Corp.6.0020120831000000.000000+000EABB3607018400FE040C040CAmér. du Sud orien.(GMT-03:00)03TOSASUTOSASU00111