-------------------------------------------------------------------------------- Welcome to WhoCrashed (HOME EDITION) v 5.54 -------------------------------------------------------------------------------- This program checks for drivers which have been crashing your computer. If your computer has displayed a blue (or black) screen of death, suddenly rebooted or shut down then this program might help you find the root cause of the problem and a solution. Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue or black screen unless they are configured for this. Instead these systems suddenly reboot without any notice. This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems. To obtain technical support visit www.resplendence.com/support Click here to check if you have the latest version or if an update is available. Just click the Analyze button for a comprehensible report ... -------------------------------------------------------------------------------- Home Edition Notice -------------------------------------------------------------------------------- This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network. Please note that this version of WhoCrashed is not licensed for use by professional support engineers. Click here for more information on the professional edition. Click here to buy the the professional edition of WhoCrashed. -------------------------------------------------------------------------------- System Information (local) -------------------------------------------------------------------------------- Computer name: PC-DE-NICOLE Windows version: Windows Vista Service Pack 2, 6.0, build: 6002 Windows dir: C:\Windows Hardware: KZ677AA-ABF SR5400FR, Compaq-Presario, PEGATRON CORPORATION, Benicia CPU: GenuineIntel Intel(R) Pentium(R) Dual CPU E2160 @ 1.80GHz Intel586, level: 6 2 logical processors, active mask: 3 RAM: 3487973376 bytes total -------------------------------------------------------------------------------- Crash Dump Analysis -------------------------------------------------------------------------------- Crash dump directory: C:\Windows\Minidump Crash dumps are enabled on your computer. No valid crash dumps have been found on your computer -------------------------------------------------------------------------------- Conclusion -------------------------------------------------------------------------------- Crash dumps are enabled but no valid crash dumps have been found. In case you are experiencing system crashes, it may be that crash dumps are prevented from being written out. Check out the following article for possible causes: If crash dumps are not written out. Read the topic general suggestions for troubleshooting system crashes for more information. Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.