Resultado do exame Adicional Farbar Recovery Scan Tool (x86) Versão: 12-02-2017 Executado por Computador (12-02-2017 20:59:03) Executando a partir de C:\Users\Computador\Downloads Microsoft Windows 7 Ultimate (X86) (2014-11-18 20:18:04) Modo da Inicialização: Normal ========================================================== ==================== Contas: ============================= Administrador (S-1-5-21-2531994756-4072431436-2826721706-500 - Administrator - Disabled) Computador (S-1-5-21-2531994756-4072431436-2826721706-1000 - Administrator - Enabled) => C:\Users\Computador Convidado (S-1-5-21-2531994756-4072431436-2826721706-501 - Limited - Disabled) ==================== Central de Segurança ======================== (Se uma entrada for incluída na fixlist, será removida.) AV: Avira Antivirus (Enabled - Up to date) {4D041356-F94D-285F-8768-AAE50FA36859} AS: Avira Antivirus (Enabled - Up to date) {F665F2B2-DF77-27D1-BDD8-9197742422E4} AS: Windows Defender (Enabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Programas Instalados ====================== (Somente os programas adwares com a indicação "Oculto" podem ser adicionados à fixlist para desocultá-los. Os programas adwares devem ser desinstalados manualmente.) Adobe Flash Player 24 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 24.0.0.186 - Adobe Systems Incorporated) Adobe Reader XI (11.0.19) - Português (HKLM\...\{AC76BA86-7AD7-1046-7B44-AB0000000001}) (Version: 11.0.19 - Adobe Systems Incorporated) Avira Antivirus (HKLM\...\Avira Antivirus) (Version: 15.0.24.146 - Avira Operations GmbH & Co. KG) Avira Connect (HKLM\...\{845380e2-f0b5-4584-bc40-cc54345b3c06}) (Version: 1.2.77.41287 - Avira Operations GmbH & Co. KG) Avira Connect (Version: 1.2.77.41287 - Avira Operations GmbH & Co. KG) Hidden CCleaner (HKLM\...\CCleaner) (Version: 5.25 - Piriform) Chromium (HKLM\...\{F5F31D33-A573-CCB3-14F3-BC33C4736FB3}) (Version: - ) D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden Dell System Detect (HKU\S-1-5-21-2531994756-4072431436-2826721706-1000\...\73f463568823ebbe) (Version: 6.2.0.5 - Dell) FormatFactory 3.6.0.0 (HKLM\...\FormatFactory) (Version: 3.6.0.0 - Format Factory) Google Chrome (HKLM\...\Google Chrome) (Version: 56.0.2924.87 - Google Inc.) Google Update Helper (Version: 1.3.32.7 - Google Inc.) Hidden Java 8 Update 111 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F32180111F0}) (Version: 8.0.1110.14 - Oracle Corporation) Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation) Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUSR) (Version: 15.0.4420.1017 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Mozilla Firefox 51.0.1 (x86 pt-BR) (HKLM\...\Mozilla Firefox 51.0.1 (x86 pt-BR)) (Version: 51.0.1 - Mozilla) Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 51.0.1.6234 - Mozilla) MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) NextUp-ScanSoft Raquel Brazilian Portuguese Voice (HKLM\...\{5FAFC823-5E8C-40FB-8238-F2C536B2FB11}) (Version: 4.0.0 - NextUp.com) Norton Security Scan (HKLM\...\NSS) (Version: 4.6.1.80 - Symantec Corporation) Pacote de Idiomas do Microsoft .NET Framework 4 Client Profile - Português (Brasil) (HKLM\...\Microsoft .NET Framework 4 Client Profile PTB Language Pack) (Version: 4.0.30319 - Microsoft Corporation) Pacote de Idiomas do Microsoft .NET Framework 4 Extended - Português (Brasil) (HKLM\...\Microsoft .NET Framework 4 Extended PTB Language Pack) (Version: 4.0.30319 - Microsoft Corporation) RealDownloader (Version: 18.1.6.161 - RealNetworks, Inc.) Hidden RealDownloader (Version: 18.1.6.165 - RealNetworks) Hidden RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0 - RealNetworks, Inc) Hidden RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden RealNetworks Local Runtimes (Version: 1.0.0 - RealNetworks, Inc.) Hidden RealPlayer (RealTimes) (HKLM\...\RealPlayer 18.1) (Version: 18.1.6 - RealNetworks) RealUpgrade 1.1 (Version: 1.1.0 - RealNetworks, Inc.) Hidden Receitanet (HKLM\...\ECC16E3C-16D1-4DC2-9D8A-6AC06B3005A5) (Version: 1.07 - Serpro - Serviço Federal de Processamento de Dados) Revisores de Texto do Microsoft Office 2013 – Português do Brasil (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden Search the Web (Yahoo) (HKLM\...\{55B4BD74-0534-6CF4-B4B4-1C746434CFF4}) (Version: - ) UpdateService (Version: 1.0.0 - RealNetworks, Inc.) Hidden vc2012_redist (Version: 1.0.0.0 - Realnetworks) Hidden Video Downloader (Version: 1.3.0 - RealNetworks) Hidden vs2015_redist x86 (Version: 1.0.0.0 - Realnetworks) Hidden Windows 7 USB/DVD Download Tool (HKLM\...\{CCF298AF-9CE1-4B26-B251-486E98A34789}) (Version: 1.0.30 - Microsoft Corporation) Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation) WinRAR 5.40 (32-bit) (HKLM\...\WinRAR archiver) (Version: 5.40.0 - win.rar GmbH) Yahoo! Powered (HKU\S-1-5-21-2531994756-4072431436-2826721706-1000\...\{F5F31D33-A573-CCB3-14F3-BC33C4736FB3}) (Version: - ) <==== ATENÇÃO ==================== Exame Personalizado CLSID (Whitelisted): ========================== (Se uma entrada for incluída na fixlist, será removida do Registro. O arquivo não será movido, a menos que seja colocado separadamente.) CustomCLSID: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000_Classes\CLSID\{00B7E0AB-817A-44AD-A04B-D1148D524136}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000_Classes\CLSID\{7C6E29BC-8B8B-4C3D-859E-AF6CD158BE0F}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000_Classes\CLSID\{88D969C0-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000_Classes\CLSID\{88D969C1-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000_Classes\CLSID\{88D969C2-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000_Classes\CLSID\{88D969C3-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000_Classes\CLSID\{88D969C4-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000_Classes\CLSID\{88D969C5-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000_Classes\CLSID\{88D969C6-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000_Classes\CLSID\{88D969C8-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000_Classes\CLSID\{88D969C9-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000_Classes\CLSID\{88D969CA-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000_Classes\CLSID\{88D969D6-F192-11D4-A65F-0040963251E5}\InprocServer32 -> C:\Windows\system32\msxml4.dll (Microsoft Corporation) ==================== Tarefas Agendadas (Whitelisted) ============= (Se uma entrada for incluída na fixlist, será removida do Registro. O arquivo não será movido, a menos que seja colocado separadamente.) Task: {053BA6AD-F545-479D-A426-55C5A3881F94} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2016-12-06] (Piriform Ltd) Task: {0D0855CA-798C-40E7-8F2D-AABC360B86C5} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-27] (Google Inc.) Task: {10467FB0-9346-49A8-9C0B-64E6E423853C} - System32\Tasks\AVAST Software\Avast settings backup => C:\Program Files\Common Files\AV\avast! Antivirus\backup.exe [2017-02-04] (AVAST Software) Task: {12BE49BD-3A24-45A1-A2B3-1F97352938D3} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack => C:\Program Files\Microsoft Office\Office15\msoia.exe [2012-10-01] (Microsoft Corporation) Task: {61420929-84C3-4E70-B994-F50035E792CD} - System32\Tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-2531994756-4072431436-2826721706-1000 => C:\Program Files\Real\RealDownloader\RealUpgrade.exe [2016-11-11] (RealNetworks, Inc.) Task: {64B3E2B1-BB86-4134-94EE-F758374637C3} - System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-2531994756-4072431436-2826721706-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2016-11-11] (RealNetworks, Inc.) Task: {6DF60225-C0F3-463B-83B6-347D1F0B32FD} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2016-12-23] (Adobe Systems Incorporated) Task: {728A50DC-3420-44E5-9FE4-703900DDFC2B} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn => C:\Program Files\Microsoft Office\Office15\msoia.exe [2012-10-01] (Microsoft Corporation) Task: {7460D335-F598-420D-A12F-019D08E8EE88} - System32\Tasks\Bing Search Engine racir => Wscript.exe "C:\ProgramData\{7CCAB9A9-F688-336F-704E-AD2DEA0C26E3}\sasa.txt" "687474703a2f2f77617662736c792e636f6d" "433a5c50726f6772616d446174615c7b37434341423941392d463638382d333336462d373034452d4144324445413043323645337d5c6e6564696c6f" "433a5c50726f6772616d446174615c7b37434341423941392d463638382d333336462d37 (a entrada de dados tem 82 mais caracteres). Task: {78614635-EF8F-4D7C-8501-9AC361814AB5} - System32\Tasks\RealDownloader Update Check => C:\Program Files\Real\RealDownloader\downloader2.exe [2016-12-13] () Task: {7EBCEBF6-0C63-4C1D-B0F1-0A94003D4B5C} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2016-12-19] (Adobe Systems Incorporated) Task: {82252487-788A-4B59-832D-10F04AF00284} - System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-2531994756-4072431436-2826721706-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2016-11-11] (RealNetworks, Inc.) Task: {831001C8-C2E5-47CC-A10D-AB4B80B9673E} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-27] (Google Inc.) Task: {8904F2A4-4510-45E6-B817-9E096F117898} - System32\Tasks\{3C640506-924D-4B71-91A2-F2A31FC245F4} => C:\Users\COMPUT~1\AppData\Local\UPDATE~1\SyncTask.exe <==== ATENÇÃO Task: {9F8FA418-6B4F-4796-B043-F07EED9BC17F} - System32\Tasks\{4AD75860-4291-4562-8168-9B5046EFD82D} => pcalua.exe -a C:\Users\Computador\AppData\Roaming\omiga-plus\UninstallManager.exe -c -ptid=cor <==== ATENÇÃO Task: {A0D8DF2E-63E5-4337-A57A-4F13447440F3} - System32\Tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-2531994756-4072431436-2826721706-1000 => C:\Program Files\Real\RealDownloader\RealUpgrade.exe [2016-11-11] (RealNetworks, Inc.) Task: {ADAC6A05-B4B8-467A-9764-51A775826CD9} - System32\Tasks\Yahoo! Powered racir => Wscript.exe "C:\ProgramData\{9B625E01-1120-D4C7-97E6-4A850DA4C14B}\sasa.txt" "687474703a2f2f74646670612e636f6d" "433a5c50726f6772616d446174615c7b39423632354530312d313132302d443443372d393745362d3441383530444134433134427d5c6e6564696c6f" "433a5c50726f6772616d446174615c7b39423632354530312d313132302d443443372d393745 (a entrada de dados tem 78 mais caracteres). Task: {B0CB11F2-785E-4094-8CC3-40D46A938AA3} - System32\Tasks\Microsoft Office 15 Sync Maintenance for Computador-PC-Computador Computador-PC => C:\Program Files\Microsoft Office\Office15\MsoSync.exe [2012-10-01] (Microsoft Corporation) Task: {B2B8EB9E-8A0E-406F-8C1A-098FC178AA72} - System32\Tasks\Microsoft\Windows\Windows Activation Technologies\OatTask => "%Systemdrive%\Office Activation Technologies\Install.cmd" Task: {FBBCB40E-3814-4DFB-9CB0-C31452C97429} - System32\Tasks\Norton Product InstallerIdle => C:\Users\COMPUT~1\AppData\Local\Temp\SymInstallStub.exe <==== ATENÇÃO Task: {FC2EE747-5A6E-4359-9E62-2B95E6BD8DB3} - System32\Tasks\{40329473-3A59-783A-486C-337DC4BAA971} => C:\Users\COMPUT~1\AppData\Local\UPDATE~1\SyncTask.exe <==== ATENÇÃO (Se uma entrada for incluída na fixlist, o arquivo da tarefa (.job) será movido. O arquivo que está sendo executado pela tarefa não será movido.) Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe Task: C:\Windows\Tasks\Norton Product InstallerIdle.job => C:\Users\COMPUT~1\AppData\Local\Temp\SymInstallStub.exe <==== ATENÇÃO Task: C:\Windows\Tasks\{3C640506-924D-4B71-91A2-F2A31FC245F4}.job => C:\Users\COMPUT~1\AppData\Local\UPDATE~1\SyncTask.exe <==== ATENÇÃO Task: C:\Windows\Tasks\{40329473-3A59-783A-486C-337DC4BAA971}.job => C:\Users\COMPUT~1\AppData\Local\UPDATE~1\SyncTask.exe <==== ATENÇÃO ==================== Atalhos ============================= (As entradas podem ser listadas para serem restauradas ou removidas.) ShortcutWithArgument: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk -> C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.) -> hxxp://isearch.omiga-plus.com/?type=sc&ts=1419780878&from=cor&uid=ST500LM012XHN-M500MBB_S2ZAJ5ED806263 ==================== Módulos Carregados (Whitelisted) ============== 2016-11-11 12:52 - 2016-11-11 12:52 - 00035104 _____ () C:\Program Files\Real\UpdateService\RealPlayerUpdateSvc.exe 2016-11-11 12:52 - 2016-11-11 12:52 - 00040248 _____ () C:\Program Files\Real\UpdateService\DL2UpdatePlugin.dll 2016-11-11 12:52 - 2016-11-11 12:52 - 00042296 _____ () C:\Program Files\Real\UpdateService\RealDownloaderUpdatePlugin.dll 2016-11-11 12:52 - 2016-11-11 12:52 - 00039752 _____ () C:\Program Files\Real\UpdateService\VideoDLUpdatePlugin.dll 2016-09-06 22:06 - 2016-09-06 12:00 - 05197312 _____ () C:\Users\Computador\AppData\Local\Google\Chrome\User Data\SwiftShader\3.3.0.1\libglesv2.dll 2016-09-06 22:06 - 2016-09-06 12:00 - 00147456 _____ () C:\Users\Computador\AppData\Local\Google\Chrome\User Data\SwiftShader\3.3.0.1\libegl.dll 2016-12-13 13:50 - 2016-12-13 13:50 - 00730864 _____ () C:\Program Files\Real\RealDownloader\downloader2.exe 2017-01-08 20:44 - 2017-01-08 20:44 - 00037768 _____ () C:\Program Files\Real\RealPlayer\lang\pdgenxfer_br.dll 2012-05-06 07:20 - 2012-05-06 07:20 - 03449856 _____ () C:\Program Files\FreeTime\FormatFactory\FFModules\Filters\ffdshow\ffdshow.ax 2009-08-11 10:19 - 2009-08-11 10:19 - 00797184 _____ () C:\Program Files\FreeTime\FormatFactory\FFModules\Filters\ac3filter.ax 2017-01-08 20:40 - 2017-01-08 20:40 - 00080384 _____ () C:\Program Files\Real\RealPlayer\Visualizations\cosmicbelt.rpv 2017-01-08 20:40 - 2017-01-08 20:40 - 00069632 _____ () C:\Program Files\Real\RealPlayer\Visualizations\nebula.rpv 2017-02-12 20:39 - 2017-02-12 20:39 - 00866304 _____ () C:\Users\Computador\AppData\Local\Temp\is-J63TC.tmp\copyspider-setup.tmp 2017-02-12 20:39 - 2017-02-12 20:39 - 00866304 _____ () C:\Users\Computador\AppData\Local\Temp\is-61S3I.tmp\copyspider-setup.tmp ==================== Alternate Data Streams (Whitelisted) ========= (Se uma entrada for incluída na fixlist, somente o ADS será removido.) AlternateDataStreams: C:\Program Files\GbPlugin:IncompleteStartProcessProtection.cnt [8] AlternateDataStreams: C:\Program Files\GbPlugin:u6eBQrM0Z2K3FKLVBMG8dY3IkKT2rqFO+Sf68h8fDg== [32] AlternateDataStreams: C:\Windows\System32:8BC57D1B_Bb.gbp [2] AlternateDataStreams: C:\Windows\system32\drivers:GbpKmAp.lst [412] AlternateDataStreams: C:\Windows\system32\Drivers\wsddfac.sys:X5ZN8aGXs4 [2174] AlternateDataStreams: C:\ProgramData\GbPlugin:IncompleteStartGbprcm.cnt [10] AlternateDataStreams: C:\Users\Todos os Usuários\GbPlugin:IncompleteStartGbprcm.cnt [10] ==================== Modo de Segurança (Whitelisted) =================== (Se uma entrada for incluída na fixlist, será removida do Registro. O valor "AlternateShell" será restaurado.) ==================== Associação (Whitelisted) =============== (Se uma entrada for incluída na fixlist, o ítem no Registro será restaurado para o padrão ou removido.) ==================== Internet Explorer confiável/restrito =============== (Se uma entrada for incluída na fixlist, será removida do Registro.) IE trusted site: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000\...\bancobrasil.com.br -> www.bancobrasil.com.br IE trusted site: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000\...\bb.com.br -> hxxps://seg.bb.com.br IE trusted site: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000\...\caixa.gov.br -> hxxps://imagem.caixa.gov.br IE trusted site: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000\...\caixa.gov.br -> imagem.caixa.gov.br IE trusted site: HKU\S-1-5-21-2531994756-4072431436-2826721706-1000\...\dell.com -> dell.com ==================== Hosts Conteúdo: ========================== (Se necessário, a diretiva Hosts: pode ser incluída na fixlist para redefinir o Hosts.) 2009-07-13 23:04 - 2017-01-03 09:15 - 00000921 ____N C:\Windows\system32\Drivers\etc\hosts 127.0.0.1 genuine.microsoft.com 127.0.0.1 mpa.one.microsoft.com 127.0.0.1 sls.microsoft.com ==================== Outras Áreas ============================ (Atualmente não há nenhuma correção automática para esta seção.) HKU\S-1-5-21-2531994756-4072431436-2826721706-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Computador\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg DNS Servers: 187.17.52.1 - 187.17.52.2 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) Firewall do Windows está habilitado. ==================== MSCONFIG/TASK MANAGER ítens desabilitados == MSCONFIG\startupfolder: C:^Users^Computador^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^PlutoTV.lnk => C:\Windows\pss\PlutoTV.lnk.Startup MSCONFIG\startupreg: RealDownloader => C:\Program Files\Real\RealDownloader\downloader2.exe MSCONFIG\startupreg: VDownloader => "C:\Program Files\VDownloader\VDownloader4.exe" /silent ==================== Regras do Firewall (Whitelisted) =============== (Se uma entrada for incluída na fixlist, será removida do Registro. O arquivo não será movido, a menos que seja colocado separadamente.) FirewallRules: [{D9FBD08A-DDC2-4F3F-9D3E-1DED8BCAC807}] => C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe FirewallRules: [{203A8B26-339C-49FD-9FC3-937CC24276BC}] => C:\Program Files\Windows Live\Contacts\wlcomm.exe FirewallRules: [{CBEFB9A6-6E3C-4FFC-B1F3-4E07857D6E25}] => LPort=2869 FirewallRules: [{65079409-5A77-4102-B2D0-B7F1D58707CD}] => LPort=1900 FirewallRules: [TCP Query User{9A682CB4-45AE-41C0-8DF9-712B4DCF57AD}F:\office 2013\utorrentportable\app\utorrent\utorrent.exe] => F:\office 2013\utorrentportable\app\utorrent\utorrent.exe FirewallRules: [UDP Query User{201CE3E5-40FC-4B99-BDCA-ACF617DEAC87}F:\office 2013\utorrentportable\app\utorrent\utorrent.exe] => F:\office 2013\utorrentportable\app\utorrent\utorrent.exe FirewallRules: [{6CE683E4-554F-443C-9F04-4839D30A01E2}] => C:\Program Files\FreeTime\FormatFactory\FormatFactory.exe FirewallRules: [{41D917E2-0DD4-46C4-9A69-9F33452942D2}] => C:\Program Files\Microsoft Office\Office15\lync.exe FirewallRules: [{2F61544E-64F3-4DCC-8BAC-DE980F274BF6}] => C:\Program Files\Microsoft Office\Office15\lync.exe FirewallRules: [{4CCE1BFA-6230-4588-AFD1-2A4825433E5E}] => C:\Program Files\Microsoft Office\Office15\UcMapi.exe FirewallRules: [{F2549CCC-3524-4925-ADB3-8F50FD200784}] => C:\Program Files\Microsoft Office\Office15\UcMapi.exe FirewallRules: [{3555611D-5571-4637-8E9B-5FBA091FC71C}] => C:\Program Files\Mozilla Firefox\firefox.exe FirewallRules: [{EBE7975F-1625-4B6A-AD9F-E225D6FEBBD8}] => C:\Program Files\Mozilla Firefox\firefox.exe FirewallRules: [{255E9B00-74C2-494F-9CC7-EBE1A4D60E30}] => C:\Program Files\Diebold\Warsaw\core.exe FirewallRules: [{2D79D7F2-76C0-41A4-AE6A-A980A579B881}] => C:\Users\Computador\AppData\Local\Chromium\Application\chrome.exe FirewallRules: [{DE908B97-5D3F-4D6C-B9C1-DD48A1D0EB0D}] => C:\Program Files\Real\RealPlayer\RPDS\Bin\rpdsvc.exe FirewallRules: [{2760AD7F-B842-4D6C-9064-9DC088A937A6}] => C:\Program Files\Google\Chrome\Application\chrome.exe ==================== Pontos de Restauração ========================= 23-11-2016 19:03:41 Removed Windows Phone app for desktop 28-12-2016 11:24:00 Instalação de Pacote de Driver de Dispositivo: Diebold Network Monitor Serviço de Rede 03-01-2017 07:18:07 Installed Windows 7 USB/DVD Download Tool 14-01-2017 07:06:24 Instalação de Pacote de Driver de Dispositivo: Avast Serviço de Rede 14-01-2017 07:32:50 Removed Java 8 Update 101 21-01-2017 16:44:00 Ponto de Verificação Agendado 08-02-2017 23:03:50 Ponto de Verificação Agendado ==================== Dispositivos Apresentando Falhas No Gerenciador ============= Name: Intel(R) 82567LM Gigabit Network Connection Description: Intel(R) 82567LM Gigabit Network Connection Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Manufacturer: Intel Service: e1yexpress Problem: : This device is disabled. (Code 22) Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions. Name: Broadcom USH w/swipe sensor Description: Broadcom USH w/swipe sensor Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Mouse compatível com PS/2 Description: Mouse compatível com PS/2 Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318} Manufacturer: Microsoft Service: i8042prt Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. Name: Dispositivo do sistema básico Description: Dispositivo do sistema básico Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. ==================== Erros no Log de eventos: ========================= Erros em Aplicativos: ================== Error: (02/11/2017 09:58:40 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Nome de aplicativo com falha: downloader2.exe, versão: 18.1.6.165, carimbo de hora: 0x58506d10 Nome do módulo de falhas: ucrtbase.DLL, versão: 10.0.10586.212, carimbo de hora: 0x56fa10f1 Código de exceção: 0xc0000417 Deslocamento com falha: 0x00083484 Identificação do processo com falha: 0x18c0 Hora de início do aplicativo com falha: 0x01d2845c79f308e2 Caminho do aplicativo com falha: C:\Program Files\Real\RealDownloader\downloader2.exe FCaminho do módulo de falhas: C:\Windows\ucrtbase.DLL Identificação do Relatório: cf1ef496-f059-11e6-b6a6-de1fa07dbafb Error: (02/08/2017 11:01:47 PM) (Source: SideBySide) (EventID: 33) (User: ) Description: Falha na geração de contexto de ativação para "C:\Windows\Installer\{496CA6A6-13F4-49AA-9A27-CD96CF65B29A}\recordingmanager.exe". Assembly dependente rpshellextension.1.0,language="*",type="win32",version="1.0.0.0" não pôde ser localizado. Use o arquivo sxstrace.exe para obter um diagnóstico detalhado. Error: (01/27/2017 10:52:43 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Nome de aplicativo com falha: downloader2.exe, versão: 18.1.6.165, carimbo de hora: 0x58506d10 Nome do módulo de falhas: unknown, versão: 0.0.0.0, carimbo de hora: 0x00000000 Código de exceção: 0xc0000005 Deslocamento com falha: 0x00700fd1 Identificação do processo com falha: 0x1e2c Hora de início do aplicativo com falha: 0x01d2789321454c0c Caminho do aplicativo com falha: C:\Program Files\Real\RealDownloader\downloader2.exe FCaminho do módulo de falhas: unknown Identificação do Relatório: dff24656-e497-11e6-85f5-fc9e3b6a1adb Error: (01/27/2017 10:52:40 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Nome de aplicativo com falha: downloader2.exe, versão: 18.1.6.165, carimbo de hora: 0x58506d10 Nome do módulo de falhas: unknown, versão: 0.0.0.0, carimbo de hora: 0x00000000 Código de exceção: 0xc0000005 Deslocamento com falha: 0x00700fd3 Identificação do processo com falha: 0x1e2c Hora de início do aplicativo com falha: 0x01d2789321454c0c Caminho do aplicativo com falha: C:\Program Files\Real\RealDownloader\downloader2.exe FCaminho do módulo de falhas: unknown Identificação do Relatório: de09d01f-e497-11e6-85f5-fc9e3b6a1adb Error: (01/20/2017 02:29:03 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Nome de aplicativo com falha: RealPlay.exe, versão: 18.1.6.161, carimbo de hora: 0x58263039 Nome do módulo de falhas: MFPlat.DLL, versão: 12.0.7600.16385, carimbo de hora: 0x4a5bda38 Código de exceção: 0xc0000005 Deslocamento com falha: 0x00006cd4 Identificação do processo com falha: 0x1f94 Hora de início do aplicativo com falha: 0x01d27340b9954862 Caminho do aplicativo com falha: C:\Program Files\Real\RealPlayer\RealPlay.exe FCaminho do módulo de falhas: C:\Windows\System32\MFPlat.DLL Identificação do Relatório: ef418831-df35-11e6-85f5-fc9e3b6a1adb Error: (01/20/2017 09:07:18 AM) (Source: SideBySide) (EventID: 33) (User: ) Description: Falha na geração de contexto de ativação para "C:\Windows\Installer\{496CA6A6-13F4-49AA-9A27-CD96CF65B29A}\recordingmanager.exe". Assembly dependente rpshellextension.1.0,language="*",type="win32",version="1.0.0.0" não pôde ser localizado. Use o arquivo sxstrace.exe para obter um diagnóstico detalhado. Error: (01/17/2017 08:41:26 PM) (Source: SideBySide) (EventID: 33) (User: ) Description: Falha na geração de contexto de ativação para "C:\Windows\Installer\{496CA6A6-13F4-49AA-9A27-CD96CF65B29A}\recordingmanager.exe". Assembly dependente rpshellextension.1.0,language="*",type="win32",version="1.0.0.0" não pôde ser localizado. Use o arquivo sxstrace.exe para obter um diagnóstico detalhado. Error: (01/17/2017 02:55:00 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: O programa RealPlay.exe versão 18.1.6.161 parou de interagir com o Windows e foi fechado. Para ver se há mais informações disponíveis sobre o problema, verifique o histórico de problemas no painel de controle da Central de Ações. ID de Processo: 1840 Hora de Início: 01d270e76bed2743 Hora de Término: 41 Caminho do Aplicativo: C:\Program Files\Real\RealPlayer\RealPlay.exe Id do Relatório: e6e88caa-dcdd-11e6-ab04-ed7d549adade Error: (01/16/2017 11:35:45 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Nome de aplicativo com falha: plugin-container.exe, versão: 50.1.0.6186, carimbo de hora: 0x584a057c Nome do módulo de falhas: mozglue.dll, versão: 50.1.0.6186, carimbo de hora: 0x5849ff8b Código de exceção: 0x80000003 Deslocamento com falha: 0x0000ec79 Identificação do processo com falha: 0x1378 Hora de início do aplicativo com falha: 0x01d26e7bc7b7db76 Caminho do aplicativo com falha: C:\Program Files\Mozilla Firefox\plugin-container.exe FCaminho do módulo de falhas: C:\Program Files\Mozilla Firefox\mozglue.dll Identificação do Relatório: 0fdbbd4f-dbf9-11e6-b700-ffe5f0b98535 Error: (01/14/2017 08:41:52 AM) (Source: Application Hang) (EventID: 1002) (User: ) Description: O programa InstStub.exe versão 4.6.1.80 parou de interagir com o Windows e foi fechado. Para ver se há mais informações disponíveis sobre o problema, verifique o histórico de problemas no painel de controle da Central de Ações. ID de Processo: ca8 Hora de Início: 01d26e52730adf56 Hora de Término: 51 Caminho do Aplicativo: C:\Program Files\NortonInstaller\{397E31AA-0D78-4649-A01C-339D73A2ED35}\NSS\LicenseType\4.6.1.80\InstStub.exe Id do Relatório: Erros de Sistema: ============= Error: (02/12/2017 08:40:17 PM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: O serviço Serviço de Notificação da SPP terminou com o erro: Acesso negado. Error: (02/12/2017 07:40:17 PM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: O serviço Serviço de Notificação da SPP terminou com o erro: Acesso negado. Error: (02/12/2017 06:40:17 PM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: O serviço Serviço de Notificação da SPP terminou com o erro: Acesso negado. Error: (02/12/2017 05:40:17 PM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: O serviço Serviço de Notificação da SPP terminou com o erro: Acesso negado. Error: (02/12/2017 04:40:17 PM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: O serviço Serviço de Notificação da SPP terminou com o erro: Acesso negado. Error: (02/12/2017 02:21:01 PM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: O serviço Serviço de Notificação da SPP terminou com o erro: Acesso negado. Error: (02/12/2017 01:21:01 PM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: O serviço Serviço de Notificação da SPP terminou com o erro: Acesso negado. Error: (02/12/2017 12:21:01 PM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: O serviço Serviço de Notificação da SPP terminou com o erro: Acesso negado. Error: (02/12/2017 11:21:02 AM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: O serviço Serviço de Notificação da SPP terminou com o erro: Acesso negado. Error: (02/12/2017 10:21:01 AM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: O serviço Serviço de Notificação da SPP terminou com o erro: Acesso negado. ==================== Informações da Memória =========================== Processador: Intel(R) Core(TM)2 Duo CPU P9300 @ 2.26GHz Percentagem de memória em uso: 56% RAM física total: 3535.92 MB RAM física disponível: 1534.42 MB Virtual Total: 7070.11 MB Virtual disponível: 4241.16 MB ==================== Drives ================================ Drive c: () (Fixed) (Total:244.04 GB) (Free:33.68 GB) NTFS Drive d: () (Fixed) (Total:221.62 GB) (Free:2.2 GB) NTFS ==================== MBR & Tabela de Partições ================== ==================== Fim de Addition.txt ============================