Welcome to WhoCrashed (HOME EDITION) v 5.51


This program checks for drivers which have been crashing your computer. If your computer has displayed a blue (or black) screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.

Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.

This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.

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Just click the Analyze button for a comprehensible report ...



Home Edition Notice


This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.

Click here for more information on the professional edition.
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System Information (local)


Computer name: FANTIN-PC
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: MS-7918, MSI, Z97 GAMING 3 (MS-7918)
CPU: GenuineIntel Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 8013516800 bytes total




Crash Dump Analysis


Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Tue 29/03/2016 09:20:15 GMT your computer crashed
crash dump file: C:\Windows\Minidump\032916-4804-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x1628BC)
Bugcheck code: 0x116 (0xFFFFFA800BB934E0, 0xFFFFF8800F7D28BC, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 364.72
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 364.72
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 364.72 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR



On Mon 28/03/2016 19:56:14 GMT your computer crashed
crash dump file: C:\Windows\Minidump\032816-5881-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x144684)
Bugcheck code: 0x116 (0xFFFFFA8006E0D130, 0xFFFFF8800F76F684, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 364.72
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 364.72
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 364.72 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR





Conclusion


2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 364.72 , NVIDIA Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.