OTL Extras logfile created on: 27/03/2016 16:26:29 - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\user\Downloads 64bit- Home Basic Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 9.11.9600.18230) Locale: 00000416 | Country: Brasil | Language: PTB | Date Format: dd/MM/yyyy 3,75 Gb Total Physical Memory | 0,75 Gb Available Physical Memory | 20,06% Memory free 7,49 Gb Paging File | 3,96 Gb Available in Paging File | 52,84% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 281,28 Gb Total Space | 144,66 Gb Free Space | 51,43% Space Free | Partition Type: NTFS Drive D: | 16,51 Gb Total Space | 2,38 Gb Free Space | 14,42% Space Free | Partition Type: NTFS Computer Name: USER-HP | User Name: user | Logged in as Administrator. Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: Off | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .html[@ = BaiduSparkHTML] -- Reg Error: Key error. File not found .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation) .html [@ = BaiduSparkHTML] -- Reg Error: Key error. File not found [HKEY_USERS\S-1-5-21-1120667059-4184061325-2361580175-1000\SOFTWARE\Classes\] .html [@ = ChromeHTML] -- Reg Error: Key error. File not found [color=#E56717]========== Shell Spawning ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1" http [open] -- "C:\Program Files (x86)\baidu\Baidu Browser\Spark.exe" -- "%1" https [open] -- "C:\Program Files (x86)\baidu\Baidu Browser\Spark.exe" -- "%1" inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Directory [mplayerc64.enqueue] -- "C:\Program Files (x86)\K-Lite Codec Pack\MPC-HC64\mpc-hc64.exe" /add "%1" (MPC-HC Team) Directory [mplayerc64.play] -- "C:\Program Files (x86)\K-Lite Codec Pack\MPC-HC64\mpc-hc64.exe" "%1" (MPC-HC Team) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1" http [open] -- "C:\Program Files (x86)\baidu\Baidu Browser\Spark.exe" -- "%1" https [open] -- "C:\Program Files (x86)\baidu\Baidu Browser\Spark.exe" -- "%1" inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Directory [mplayerc64.enqueue] -- "C:\Program Files (x86)\K-Lite Codec Pack\MPC-HC64\mpc-hc64.exe" /add "%1" (MPC-HC Team) Directory [mplayerc64.play] -- "C:\Program Files (x86)\K-Lite Codec Pack\MPC-HC64\mpc-hc64.exe" "%1" (MPC-HC Team) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error. [color=#E56717]========== Security Center Settings ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 0 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "DisableNotifications" = 0 "EnableFirewall" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "DisableNotifications" = 0 "EnableFirewall" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "DisableNotifications" = 0 "EnableFirewall" = 0 [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== Vista Active Open Ports Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{5B6BBB13-EAC8-4386-B07B-46796E2E6AFF}" = lport=5353 | protocol=17 | dir=in | app=c:\program files (x86)\google\chrome\application\chrome.exe | [color=#E56717]========== Vista Active Application Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{13328B7E-8E67-401E-A9DE-97AF6092F2AC}" = protocol=17 | dir=in | app=c:\program files (x86)\popcorn time\chromecast\node.exe | "{14C97F68-A25E-4B8B-BBC4-DFA968EE754F}" = protocol=6 | dir=in | app=c:\program files (x86)\torrentstime media player\bin\chromecast\node.exe | "{15BB1B7B-C40F-4570-9EAE-49F393468C33}" = protocol=17 | dir=in | app=c:\program files (x86)\popcorn time\updater.exe | "{1B95357F-B54B-436F-8936-58C5068F2892}" = protocol=6 | dir=in | app=c:\program files (x86)\popcorn time\updater.exe | "{20BBBBC9-FBCA-4F5F-A7FA-776F271647C3}" = protocol=6 | dir=in | app=c:\users\user\appdata\roaming\bittorrent\bittorrent.exe | "{409DDF17-D7F0-4D98-9BD8-3C748FE4B96E}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\groove.exe | "{4594404D-7B2C-42C1-BAE6-F6B1B1964FA4}" = protocol=17 | dir=in | app=c:\program files (x86)\torrentstime media player\bin\chromecast\node.exe | "{5B4C9518-2218-4D38-A2D3-8D7CB415217D}" = protocol=6 | dir=in | app=c:\program files (x86)\baidu\baidu browser\spark.exe | "{619599F9-23DB-4EF3-9F7C-0654B126F4C1}" = protocol=17 | dir=in | app=c:\program files (x86)\baidu\baidu browser\bdtray.exe | "{7B5AE50A-3E29-44FD-A55E-DB373227C1A9}" = protocol=17 | dir=in | app=c:\program files (x86)\baidu\baidu browser\spark.exe | "{863649A5-840B-4A26-997B-F03F2C9DFC25}" = protocol=6 | dir=in | app=c:\program files (x86)\popcorn time\popcorntimedesktop.exe | "{AB78E048-9ED5-4C4C-BDE8-200B91DC656C}" = protocol=17 | dir=in | app=c:\program files (x86)\popcorn time\popcorntimedesktop.exe | "{AF0EDB0C-3089-4AE1-A877-50527B76C390}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\groove.exe | "{B88D27D3-6395-4B67-A917-629569BD2138}" = dir=in | app=c:\program files (x86)\dropbox\client\dropbox.exe | "{C14B8EAD-9A14-45E2-B0EB-A55E5B5F9F8C}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe | "{D4A70A94-8049-49A4-B810-6BD780D6F074}" = dir=in | app=c:\program files\diebold\warsaw\core.exe | "{DA4EE100-C6B7-4F3E-AB33-B4E7AD6B3F07}" = dir=in | app=c:\program files (x86)\cyberlink\powerdvd9\powerdvd9.exe | "{EAA74638-F82D-4447-96C3-D971E195827D}" = protocol=6 | dir=in | app=c:\program files (x86)\baidu\baidu browser\bdtray.exe | "{EC0F5146-3648-4909-9614-6107C5F01463}" = protocol=17 | dir=in | app=c:\users\user\appdata\roaming\bittorrent\bittorrent.exe | "{F55FDAA0-9956-4E48-9139-594FC6BDEC9A}" = protocol=6 | dir=in | app=c:\program files (x86)\popcorn time\chromecast\node.exe | "TCP Query User{1AC39F6D-029C-4FBB-A4E0-1E2DE9E76F3E}C:\users\user\appdata\local\popcorn time\nw.exe" = protocol=6 | dir=in | app=c:\users\user\appdata\local\popcorn time\nw.exe | "TCP Query User{30193BE4-7304-4DE5-A509-353FBB9AA195}C:\users\user\appdata\local\popcorn time\node-webkit\popcorn time.exe" = protocol=6 | dir=in | app=c:\users\user\appdata\local\popcorn time\node-webkit\popcorn time.exe | "TCP Query User{3440A7D9-208F-495A-AF99-5C8FE64C39BE}C:\users\user\appdata\local\popcorn time\node-webkit\popcorn time.exe" = protocol=6 | dir=in | app=c:\users\user\appdata\local\popcorn time\node-webkit\popcorn time.exe | "TCP Query User{5467A9C7-1AB7-4342-BC6B-BC1899BA6636}C:\windows\kmsemulator.exe" = protocol=6 | dir=in | app=c:\windows\kmsemulator.exe | "UDP Query User{468E810A-151A-458D-AC86-B9A6ABD3A42F}C:\users\user\appdata\local\popcorn time\node-webkit\popcorn time.exe" = protocol=17 | dir=in | app=c:\users\user\appdata\local\popcorn time\node-webkit\popcorn time.exe | "UDP Query User{5DD0E8A7-E3D0-4C19-87D4-8501844E02E9}C:\users\user\appdata\local\popcorn time\nw.exe" = protocol=17 | dir=in | app=c:\users\user\appdata\local\popcorn time\nw.exe | "UDP Query User{7DF9115A-EDDA-46D1-A84C-E0D35BB4A4F1}C:\windows\kmsemulator.exe" = protocol=17 | dir=in | app=c:\windows\kmsemulator.exe | "UDP Query User{E2B52BE0-57FE-49B3-8FE1-2D319E378770}C:\users\user\appdata\local\popcorn time\node-webkit\popcorn time.exe" = protocol=17 | dir=in | app=c:\users\user\appdata\local\popcorn time\node-webkit\popcorn time.exe | [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{091A0130-A82F-4A6D-9C61-3BBBB3289030}" = RtVOsd "{0E031407-ABA9-42EA-89E4-3A4B8134A25A}" = HP Wireless Assistant "{1099E1EF-2B57-3A55-A7AE-19F0FC1427CD}" = Microsoft .NET Framework 4.5.2 (PTB) "{1D8E6291-B0D5-35EC-8441-6616F567A0F7}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 "{20E60725-16C8-4FB9-8BC2-AF92C5F8D06D}_is1" = Warsaw 1.8.0.10356 64 bits "{26784146-6E05-3FF9-9335-786C7C0FB5BE}" = Microsoft .NET Framework 4.5.2 "{28FA742C-DC52-9804-7116-E198E0AEFAE4}" = ATI Catalyst Install Manager "{2D7B64F7-E9A3-C49B-9CEA-C4FE05F887E9}" = ccc-utility64 "{436E0B79-2CFB-4E5F-9380-E17C1B25D0C5}" = Broadcom 2070 Bluetooth 3.0 "{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 "{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010 "{90140000-002A-0416-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (Portuguese (Brazil)) 2010 "{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033" = Microsoft .NET Framework 4.5.2 "{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1046" = Microsoft .NET Framework 4.5.2 (Português do Brasil) "{9495AEB4-AB97-39DE-8C42-806EEF75ECA7}" = Microsoft Visual Studio 2010 Tools for Office Runtime (x64) "{A35C6FA0-FE7B-30C7-8492-20A751D54EAB}" = Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Language Pack - PTB "Broadcom 802.11 Wireless LAN Adapter" = Broadcom 802.11 Wireless LAN Adapter "Microsoft Visual Studio 2010 Tools for Office Runtime (x64)" = Microsoft Visual Studio 2010 Tools for Office Runtime (x64) "Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Language Pack - PTB" = Pacote de Idiomas do Microsoft Visual Studio 2010 Tools for Office Runtime (x64) - Português (Brasil) "SynTPDeinstKey" = Synaptics Pointing Device Driver "TorrentsTime Media Player_is1" = TorrentsTime Media Player "WinRAR archiver" = WinRAR 4.11 (64-bit) [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam "{078BE4C5-D0AA-5AD1-6195-D4E9FB7CA8F7}" = CCC Help Greek "{099218A5-A723-43DC-8DB5-6173656A1E94}" = Dropbox Update Helper "{0F65F838-573B-4AE1-8A15-8E9DC157D157}" = Cisco AnyConnect Secure Mobility Client "{19D87B80-626A-B57F-37F2-30329A5FA056}" = CCC Help Korean "{21C887C2-008E-0610-96F8-74AB3AF22784}" = CCC Help Chinese Standard "{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library "{28639B03-FEF0-06B0-72AE-4DC2F5FE7197}" = Catalyst Control Center Graphics Previews Common "{2A435018-6957-76A6-36A6-FB34F4EF5F6D}" = CCC Help Turkish "{330A754C-2B53-0C5F-057F-283EC9D01D5A}" = CCC Help Japanese "{3877C901-7B90-4727-A639-B6ED2DD59D43}" = ESU for Microsoft Windows 7 "{3EB4E1B3-5C51-D460-D305-9077DA4711B7}" = CCC Help French "{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}" = Recovery Manager "{489A887E-1F33-2DB8-B856-291B6729D832}" = CCC Help Dutch "{4F649712-FA36-502C-B26B-88A9D091E1DF}" = CCC Help Finnish "{52DE3AF0-1C26-4258-9A04-9AEBF3E145F7}" = Catalyst Control Center - Branding "{53364465-7291-4082-8F90-EE6EB20D92D7}" = HP Software Framework "{5535B1B7-AB06-2922-C3F6-DEDA4E823903}" = CCC Help Italian "{5A19A119-86B6-FD94-7479-7A4AED4F2D82}" = Catalyst Control Center Graphics Previews Vista "{5F479D0A-ABB5-DE85-2C6A-92566C7FB813}" = CCC Help Polish "{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}" = Google Update Helper "{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library "{6863508E-00B6-34DF-31FA-DD8D57E8CEE0}" = CCC Help Thai "{6A0549A9-1B96-498C-ACBC-3943001FEB19}" = Skype™ 7.8 "{6D1221A9-17BF-4EC0-81F2-27D30EC30701}" = Skype Click to Call "{705B639E-FAAF-40D7-AD58-C445321C7C3F}" = LightScribe System Software "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{7A0AAE7D-BEED-DD34-58EA-304DAC2EF7B6}" = CCC Help Norwegian "{7B939E98-D099-5172-FF4C-673B96ED3D13}" = CCC Help Portuguese "{8337F301-A848-71AC-4699-51B5153085EE}" = CCC Help German "{84160DF4-D1B0-428F-EFE7-4CA2E14B5CD2}" = Catalyst Control Center Localization All "{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver For Windows 7 "{89EBB60F-5F24-2153-AEF2-F7E33B2DD8DB}" = CCC Help Russian "{8EFD09A6-E374-8519-68A9-A3F7383C29AA}" = CCC Help Hungarian "{90140000-0011-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus 2010 "{90140000-0015-0416-0000-0000000FF1CE}" = Microsoft Office Access MUI (Portuguese (Brazil)) 2010 "{90140000-0016-0416-0000-0000000FF1CE}" = Microsoft Office Excel MUI (Portuguese (Brazil)) 2010 "{90140000-0018-0416-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (Portuguese (Brazil)) 2010 "{90140000-0019-0416-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (Portuguese (Brazil)) 2010 "{90140000-001A-0416-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (Portuguese (Brazil)) 2010 "{90140000-001B-0416-0000-0000000FF1CE}" = Microsoft Office Word MUI (Portuguese (Brazil)) 2010 "{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010 "{90140000-001F-0416-0000-0000000FF1CE}" = Microsoft Office Proof (Portuguese (Brazil)) 2010 "{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010 "{90140000-002C-0416-0000-0000000FF1CE}" = Microsoft Office Proofing (Portuguese (Brazil)) 2010 "{90140000-0044-0416-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (Portuguese (Brazil)) 2010 "{90140000-006E-0416-0000-0000000FF1CE}" = Microsoft Office Shared MUI (Portuguese (Brazil)) 2010 "{90140000-00A1-0416-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (Portuguese (Brazil)) 2010 "{90140000-00BA-0416-0000-0000000FF1CE}" = Microsoft Office Groove MUI (Portuguese (Brazil)) 2010 "{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader "{A2C23ED8-6C37-F32D-3108-3E91BEDEDCA8}" = CCC Help Swedish "{A47B6CB9-E31C-B471-75FF-F42236292750}" = CCC Help Spanish "{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}" = CyberLink PowerDVD 9 "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{AC76BA86-0804-1033-1959-001824166751}" = Adobe Refresh Manager "{AC76BA86-7AD7-1046-7B44-AB0000000001}" = Adobe Reader XI (11.0.13) - Português "{B1A4A13D-4665-4ED3-9DFE-F845725FBBD8}" = HP Support Assistant "{CE081CB8-1970-88F1-A4D8-FC435D2E86C1}" = ccc-core-static "{D9DB57B7-7C15-596C-6D5B-4CF06CF98E41}" = CCC Help English "{E599494B-C668-E1C7-09A4-76A33BDC03F6}" = CCC Help Czech "{E68A38AA-A1B2-114E-19FA-F07D54683077}" = Catalyst Control Center InstallProxy "{EB58480C-0721-483C-B354-9D35A147999F}" = HP Quick Launch "{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 "{F12B4E57-D702-E193-E8AF-C93EDB8DF63E}" = CCC Help Chinese Traditional "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver "{FE0E7A1C-68C3-99E1-A5DD-0749CFAB7AB9}" = CCC Help Danish "Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX "Avast" = Avast Free Antivirus "Baidu Antivirus" = Baidu Antivirus "Cisco AnyConnect Secure Mobility Client" = Cisco AnyConnect Secure Mobility Client "Dropbox" = Dropbox "Google Chrome" = Google Chrome "InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam "InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}" = CyberLink PowerDVD 9 "KLiteCodecPack_is1" = K-Lite Mega Codec Pack 11.0.0 "Office14.PROPLUS" = Microsoft Office Professional Plus 2010 "Popcorn Time_is1" = Popcorn Time "scilab-5.5.2_is1" = scilab-5.5.2 [color=#E56717]========== HKEY_USERS Uninstall List ==========[/color] [HKEY_USERS\S-1-5-21-1120667059-4184061325-2361580175-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "BitTorrent" = BitTorrent "Spotify" = Spotify [color=#E56717]========== Last 20 Event Log Errors ==========[/color] [ Application Events ] Error - 08/03/2016 22:44:05 | Computer Name = user-HP | Source = Customer Experience Improvement Program | ID = 1008 Description = Error - 08/03/2016 23:57:54 | Computer Name = user-HP | Source = Microsoft-Windows-CAPI2 | ID = 513 Description = Falha dos Serviços de Criptografia ao processar a chamada de OnIdentity() no Objeto de Gravador do Sistema.. Details: AddWin32ServiceFiles: Unable to back up image of service ihpmServer since QueryServiceConfig API failed System Error: O sistema não pode encontrar o arquivo especificado. . Error - 09/03/2016 00:09:34 | Computer Name = user-HP | Source = Application Error | ID = 1000 Description = Nome de aplicativo com falha: OSE.EXE, versão: 14.0.4730.1010, carimbo de hora: 0x4b49549c Nome do módulo de falhas: SafeGuard32.dll_unloaded, versão: 0.0.0.0, carimbo de hora: 0x561cde87 Código de exceção: 0xc0000005 Deslocamento com falha: 0x6fae9678 Identificação do processo com falha: 0x2254 Hora de início do aplicativo com falha: 0x01d179b110136935 Caminho do aplicativo com falha: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE FCaminho do módulo de falhas: SafeGuard32.dll Identificação do Relatório: bac9186f-e5ac-11e5-9878-cc52af6e1b0c Error - 13/03/2016 11:15:18 | Computer Name = user-HP | Source = Application Error | ID = 1000 Description = Nome de aplicativo com falha: GbpSv.exe, versão: 3.8.0.0, carimbo de hora: 0x557aea03 Nome do módulo de falhas: gbiehuni.dll, versão: 4.14.0.100, carimbo de hora: 0x55cbc50e Código de exceção: 0xc0000417 Deslocamento com falha: 0x00152818 Identificação do processo com falha: 0x1358 Hora de início do aplicativo com falha: 0x01d17d3b1536b05f Caminho do aplicativo com falha: C:\PROGRA~2\GbPlugin\GbpSv.exe FCaminho do módulo de falhas: C:\Program Files (x86)\GbPlugin\gbiehuni.dll Identificação do Relatório: 64b1a668-e92e-11e5-abb7-cc52af6e1b0c Error - 13/03/2016 11:35:22 | Computer Name = user-HP | Source = Application Error | ID = 1000 Description = Nome de aplicativo com falha: svchost.exe_AudioSrv, versão: 6.1.7600.16385, carimbo de hora: 0x4a5bc3c1 Nome do módulo de falhas: audiosrv.dll, versão: 6.1.7601.18741, carimbo de hora: 0x54d0405c Código de exceção: 0xc0000005 Deslocamento com falha: 0x0000000000034ed9 Identificação do processo com falha: 0x138 Hora de início do aplicativo com falha: 0x01d17d3adb73cc46 Caminho do aplicativo com falha: C:\Windows\System32\svchost.exe FCaminho do módulo de falhas: c:\windows\system32\audiosrv.dll Identificação do Relatório: 3280dec5-e931-11e5-abb7-cc52af6e1b0c Error - 13/03/2016 11:50:24 | Computer Name = user-HP | Source = Customer Experience Improvement Program | ID = 1008 Description = Error - 13/03/2016 16:13:57 | Computer Name = user-HP | Source = Application Hang | ID = 1002 Description = O programa rundll32.exe versão 6.1.7600.16385 parou de interagir com o Windows e foi fechado. Para ver se há mais informações disponíveis sobre o problema, verifique o histórico de problemas no painel de controle da Central de Ações. ID de Processo: 20bc Hora de Início: 01d17d64505244ec Hora de Término: 598 Caminho do Aplicativo: C:\Windows\SysWOW64\rundll32.exe Id do Relatório: 0351178b-e958-11e5-abb7-cc52af6e1b0c Error - 13/03/2016 16:26:30 | Computer Name = user-HP | Source = Application Error | ID = 1000 Description = Nome de aplicativo com falha: svchost.exe_MMCSS, versão: 6.1.7600.16385, carimbo de hora: 0x4a5bc3c1 Nome do módulo de falhas: unknown, versão: 0.0.0.0, carimbo de hora: 0x00000000 Código de exceção: 0xc0000005 Deslocamento com falha: 0x0000000076f1000a Identificação do processo com falha: 0x40c Hora de início do aplicativo com falha: 0x01d17d3adb99e24a Caminho do aplicativo com falha: C:\Windows\system32\svchost.exe FCaminho do módulo de falhas: unknown Identificação do Relatório: de5640c1-e959-11e5-abb7-cc52af6e1b0c Error - 13/03/2016 17:33:30 | Computer Name = user-HP | Source = Application Error | ID = 1000 Description = Nome de aplicativo com falha: GbpSv.exe, versão: 3.8.0.0, carimbo de hora: 0x557aea03 Nome do módulo de falhas: gbiehuni.dll, versão: 4.14.0.100, carimbo de hora: 0x55cbc50e Código de exceção: 0xc0000417 Deslocamento com falha: 0x00152818 Identificação do processo com falha: 0xf84 Hora de início do aplicativo com falha: 0x01d17d6ff076b813 Caminho do aplicativo com falha: C:\PROGRA~2\GbPlugin\GbpSv.exe FCaminho do módulo de falhas: C:\Program Files (x86)\GbPlugin\gbiehuni.dll Identificação do Relatório: 3a301b86-e963-11e5-a46d-cc52af6e1b0c Error - 13/03/2016 17:38:12 | Computer Name = user-HP | Source = ATIeRecord | ID = 16386 Description = ATI EEU Client has failed to start [ Cisco AnyConnect Secure Mobility Client Events ] Error - 26/03/2016 15:05:40 | Computer Name = user-HP | Source = acvpnagent | ID = 67108865 Description = Function: CServicePluginMgr::GetSettings File: .\ServicePluginMgr.cpp Line: 274 m_pIServicePlugin is NULL Error - 26/03/2016 15:05:40 | Computer Name = user-HP | Source = acvpnagent | ID = 67108865 Description = Function: CTelemetryPluginMgr::GetSettings File: .\TelemetryPluginMgr.cpp Line: 311 m_pITelemetryPlugin is NULL Error - 27/03/2016 14:38:32 | Computer Name = USER-HP | Source = acvpnagent | ID = 67108866 Description = Function: XmlParser::invokeParser File: .\Xml\XmlParser.cpp Line: 182 Invoked Function: ISAXXMLReader::parse Return Code: -2146697210 (0x800C0006) Description: WINDOWS_ERROR_CODE Error - 27/03/2016 14:38:32 | Computer Name = USER-HP | Source = acvpnagent | ID = 67108866 Description = Function: CPhoneHomeAgent::LoadSettingsFromXmlFile File: ..\PhoneHomeAgent.cpp Line: 608 Invoked Function: XmlParser::parseFile Return Code: -33554423 (0xFE000009) Description: GLOBAL_ERROR_UNEXPECTED Error - 27/03/2016 14:38:37 | Computer Name = USER-HP | Source = acvpnagent | ID = 67108866 Description = Function: CThread::invokeRun File: .\Utility\Thread.cpp Line: 435 Invoked Function: IRunnable::Run Return Code: -32112629 (0xFE16000B) Description: BROWSERPROXY_ERROR_NO_PROXY_FILE Error - 27/03/2016 14:39:00 | Computer Name = user-HP | Source = acvpnui | ID = 67108866 Description = Function: MFDartBox::getDARTInstallDir File: .\MFDartBox.cpp Line: 332 Invoked Function: MsiEnumProductsExW Return Code: 259 (0x00000103) Description: Não há mais dados disponíveis. Error - 27/03/2016 14:39:00 | Computer Name = user-HP | Source = acvpnui | ID = 67108865 Description = Function: ConnectMgr::activateConnectEvent File: .\ConnectMgr.cpp Line: 1364 NULL object. Cannot establish a connection at this time. Error - 27/03/2016 14:43:32 | Computer Name = USER-HP | Source = acvpnagent | ID = 67108865 Description = Function: CServicePluginMgr::GetSettings File: .\ServicePluginMgr.cpp Line: 274 m_pIServicePlugin is NULL Error - 27/03/2016 14:43:32 | Computer Name = USER-HP | Source = acvpnagent | ID = 67108865 Description = Function: CServicePluginMgr::GetSettings File: .\ServicePluginMgr.cpp Line: 274 m_pIServicePlugin is NULL Error - 27/03/2016 14:43:32 | Computer Name = USER-HP | Source = acvpnagent | ID = 67108865 Description = Function: CTelemetryPluginMgr::GetSettings File: .\TelemetryPluginMgr.cpp Line: 311 m_pITelemetryPlugin is NULL [ Hewlett-Packard Events ] Error - 06/05/2015 14:16:58 | Computer Name = user-HP | Source = Hewlett-Packard | ID = 0 Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\051506031648.xml File not created by asset agent Error - 21/05/2015 11:51:41 | Computer Name = user-HP | Source = Hewlett-Packard | ID = 0 Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\051521125129.xml File not created by asset agent Error - 21/05/2015 11:51:45 | Computer Name = user-HP | Source = Hewlett-Packard | ID = 0 Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\051521125142.xml File not created by asset agent Error - 27/05/2015 15:04:10 | Computer Name = user-HP | Source = Hewlett-Packard | ID = 0 Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\051527040406.xml File not created by asset agent Error - 26/08/2015 14:40:39 | Computer Name = user-HP | Source = Hewlett-Packard | ID = 0 Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\081526034033.xml File not created by asset agent Error - 15/10/2015 20:18:42 | Computer Name = user-HP | Source = Hewlett-Packard | ID = 0 Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\101515091836.xml File not created by asset agent Error - 04/12/2015 19:38:00 | Computer Name = user-HP | Source = Hewlett-Packard | ID = 0 Description = pt-BR Erro não especificado no thread de processamento. PresentationCore em System.Windows.Media.MediaContext.NotifyPartitionIsZombie(Int32 failureCode) em System.Windows.Media.MediaContext.NotifyChannelMessage() em System.Windows.Media.MediaContext.CompleteRender() em System.Windows.Interop.HwndTarget.OnResize() em System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam) em System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) em MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) em MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o) em System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter) em System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler) Error - 04/02/2016 21:07:45 | Computer Name = user-HP | Source = Hewlett-Packard | ID = 0 Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\021604110733.xml File not created by asset agent Error - 10/02/2016 13:49:10 | Computer Name = user-HP | Source = Hewlett-Packard | ID = 0 Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\021610034904.xml File not created by asset agent Error - 10/02/2016 13:49:19 | Computer Name = user-HP | Source = Hewlett-Packard | ID = 0 Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\021610034915.xml File not created by asset agent [ HP Wireless Assistant Events ] Error - 13/03/2016 17:12:41 | Computer Name = user-HP | Source = HP WA Service | ID = 0 Description = System.Runtime.InteropServices.COMException A chamada foi cancelada pelo filtro de mensagem. (Exceção de HRESULT: 0x80010002 (RPC_E_CALL_CANCELED)) em System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) em System.Management.ManagementScope.InitializeGuts(Object o) em System.Management.ManagementScope.Initialize() em System.Management.ManagementObject.Initialize(Boolean getObject) em System.Management.ManagementBaseObject.get_Properties() em System.Management.ManagementBaseObject.GetPropertyValue(String propertyName) em HPPA_Service.CurrentConfiguration.b__c() Error - 13/03/2016 17:13:41 | Computer Name = user-HP | Source = HP WA Service | ID = 0 Description = System.Runtime.InteropServices.COMException A chamada foi cancelada pelo filtro de mensagem. (Exceção de HRESULT: 0x80010002 (RPC_E_CALL_CANCELED)) em System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) em System.Management.ManagementScope.InitializeGuts(Object o) em System.Management.ManagementScope.Initialize() em System.Management.ManagementObject.Initialize(Boolean getObject) em System.Management.ManagementBaseObject.get_Properties() em System.Management.ManagementBaseObject.GetPropertyValue(String propertyName) em HPPA_Service.CurrentConfiguration.b__c() Error - 13/03/2016 17:15:41 | Computer Name = user-HP | Source = HP WA Service | ID = 0 Description = System.Runtime.InteropServices.COMException A chamada foi cancelada pelo filtro de mensagem. (Exceção de HRESULT: 0x80010002 (RPC_E_CALL_CANCELED)) em System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) em System.Management.ManagementScope.InitializeGuts(Object o) em System.Management.ManagementScope.Initialize() em System.Management.ManagementObject.Initialize(Boolean getObject) em System.Management.ManagementBaseObject.get_Properties() em System.Management.ManagementBaseObject.GetPropertyValue(String propertyName) em HPPA_Service.CurrentConfiguration.b__c() Error - 13/03/2016 17:16:41 | Computer Name = user-HP | Source = HP WA Service | ID = 0 Description = System.Runtime.InteropServices.COMException A chamada foi cancelada pelo filtro de mensagem. (Exceção de HRESULT: 0x80010002 (RPC_E_CALL_CANCELED)) em System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) em System.Management.ManagementScope.InitializeGuts(Object o) em System.Management.ManagementScope.Initialize() em System.Management.ManagementObject.Initialize(Boolean getObject) em System.Management.ManagementBaseObject.get_Properties() em System.Management.ManagementBaseObject.GetPropertyValue(String propertyName) em HPPA_Service.CurrentConfiguration.b__c() Error - 13/03/2016 17:18:41 | Computer Name = user-HP | Source = HP WA Service | ID = 0 Description = System.Runtime.InteropServices.COMException A chamada foi cancelada pelo filtro de mensagem. (Exceção de HRESULT: 0x80010002 (RPC_E_CALL_CANCELED)) em System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) em System.Management.ManagementScope.InitializeGuts(Object o) em System.Management.ManagementScope.Initialize() em System.Management.ManagementObject.Initialize(Boolean getObject) em System.Management.ManagementBaseObject.get_Properties() em System.Management.ManagementBaseObject.GetPropertyValue(String propertyName) em HPPA_Service.CurrentConfiguration.b__c() Error - 13/03/2016 17:19:41 | Computer Name = user-HP | Source = HP WA Service | ID = 0 Description = System.Runtime.InteropServices.COMException A chamada foi cancelada pelo filtro de mensagem. (Exceção de HRESULT: 0x80010002 (RPC_E_CALL_CANCELED)) em System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) em System.Management.ManagementScope.InitializeGuts(Object o) em System.Management.ManagementScope.Initialize() em System.Management.ManagementObject.Initialize(Boolean getObject) em System.Management.ManagementBaseObject.get_Properties() em System.Management.ManagementBaseObject.GetPropertyValue(String propertyName) em HPPA_Service.CurrentConfiguration.b__c() Error - 13/03/2016 17:21:41 | Computer Name = user-HP | Source = HP WA Service | ID = 0 Description = System.Runtime.InteropServices.COMException A chamada foi cancelada pelo filtro de mensagem. (Exceção de HRESULT: 0x80010002 (RPC_E_CALL_CANCELED)) em System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) em System.Management.ManagementScope.InitializeGuts(Object o) em System.Management.ManagementScope.Initialize() em System.Management.ManagementObject.Initialize(Boolean getObject) em System.Management.ManagementBaseObject.get_Properties() em System.Management.ManagementBaseObject.GetPropertyValue(String propertyName) em HPPA_Service.CurrentConfiguration.b__c() Error - 13/03/2016 17:22:41 | Computer Name = user-HP | Source = HP WA Service | ID = 0 Description = System.Runtime.InteropServices.COMException A chamada foi cancelada pelo filtro de mensagem. (Exceção de HRESULT: 0x80010002 (RPC_E_CALL_CANCELED)) em System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) em System.Management.ManagementScope.InitializeGuts(Object o) em System.Management.ManagementScope.Initialize() em System.Management.ManagementObject.Initialize(Boolean getObject) em System.Management.ManagementBaseObject.get_Properties() em System.Management.ManagementBaseObject.GetPropertyValue(String propertyName) em HPPA_Service.CurrentConfiguration.b__c() Error - 13/03/2016 17:24:41 | Computer Name = user-HP | Source = HP WA Service | ID = 0 Description = System.Runtime.InteropServices.COMException A chamada foi cancelada pelo filtro de mensagem. (Exceção de HRESULT: 0x80010002 (RPC_E_CALL_CANCELED)) em System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) em System.Management.ManagementScope.InitializeGuts(Object o) em System.Management.ManagementScope.Initialize() em System.Management.ManagementObject.Initialize(Boolean getObject) em System.Management.ManagementBaseObject.get_Properties() em System.Management.ManagementBaseObject.GetPropertyValue(String propertyName) em HPPA_Service.CurrentConfiguration.b__c() Error - 13/03/2016 17:25:41 | Computer Name = user-HP | Source = HP WA Service | ID = 0 Description = System.Runtime.InteropServices.COMException A chamada foi cancelada pelo filtro de mensagem. (Exceção de HRESULT: 0x80010002 (RPC_E_CALL_CANCELED)) em System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) em System.Management.ManagementScope.InitializeGuts(Object o) em System.Management.ManagementScope.Initialize() em System.Management.ManagementObject.Initialize(Boolean getObject) em System.Management.ManagementBaseObject.get_Properties() em System.Management.ManagementBaseObject.GetPropertyValue(String propertyName) em HPPA_Service.CurrentConfiguration.b__c() [ System Events ] Error - 08/08/2015 14:38:19 | Computer Name = user-HP | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20 Description = Falha na Instalação: o Windows não pôde instalar a seguinte atualização com o erro 0x80240020: Atualizar para Windows 10 Home. Error - 08/08/2015 17:55:00 | Computer Name = user-HP | Source = EventLog | ID = 6008 Description = O desligamento anterior do sistema em 18:45:12 às ?08/?08/?2015 não era esperado. Error - 09/08/2015 16:22:26 | Computer Name = user-HP | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20 Description = Falha na Instalação: o Windows não pôde instalar a seguinte atualização com o erro 0x80240020: Atualizar para Windows 10 Home. Error - 11/08/2015 09:35:11 | Computer Name = user-HP | Source = EventLog | ID = 6008 Description = O desligamento anterior do sistema em 01:55:58 às ?10/?08/?2015 não era esperado. Error - 11/08/2015 09:43:15 | Computer Name = user-HP | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20 Description = Falha na Instalação: o Windows não pôde instalar a seguinte atualização com o erro 0x80240020: Atualizar para Windows 10 Home. Error - 11/08/2015 21:16:30 | Computer Name = user-HP | Source = EventLog | ID = 6008 Description = O desligamento anterior do sistema em 22:14:49 às ?11/?08/?2015 não era esperado. Error - 12/08/2015 15:52:01 | Computer Name = user-HP | Source = EventLog | ID = 6008 Description = O desligamento anterior do sistema em 23:49:22 às ?11/?08/?2015 não era esperado. Error - 12/08/2015 15:52:53 | Computer Name = user-HP | Source = Service Control Manager | ID = 7011 Description = Tempo limite esgotado (30000 milissegundos) ao aguardar a resposta de uma transação do serviço HPWMISVC. Error - 12/08/2015 16:34:07 | Computer Name = user-HP | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20 Description = Falha na Instalação: o Windows não pôde instalar a seguinte atualização com o erro 0x80240020: Atualizar para Windows 10 Home. Error - 13/08/2015 13:10:13 | Computer Name = user-HP | Source = EventLog | ID = 6008 Description = O desligamento anterior do sistema em 14:08:41 às ?13/?08/?2015 não era esperado. < End of report >