Additional scan result of Farbar Recovery Scan Tool (x64) Version:25-07-2015 Ran by asus at 2015-07-25 23:31:00 Running from C:\Users\asus\Desktop Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrador (S-1-5-21-2144182778-2948468438-3455390907-500 - Administrator - Disabled) asus (S-1-5-21-2144182778-2948468438-3455390907-1001 - Administrator - Enabled) => C:\Users\asus Convidado (S-1-5-21-2144182778-2948468438-3455390907-501 - Limited - Disabled) ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B} AV: Antivírus e antispyware da McAfee (Disabled - Up to date) {DA9F8ED0-D0DE-39CC-F55A-51AB4CC1B556} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736} AS: Antivírus e antispyware da McAfee (Disabled - Up to date) {61FE6F34-F6E4-3642-CFEA-6AD93746FFEB} FW: McAfee Firewall (Disabled) {E2A40FF5-9AB1-3894-DE05-F89EB212F22D} FW: avast! Antivirus (Enabled) {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) µTorrent (HKU\S-1-5-21-2144182778-2948468438-3455390907-1001\...\uTorrent) (Version: 3.4.3.40298 - BitTorrent Inc.) Adobe Reader X MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.0.0 - Adobe Systems Incorporated) Alcor Micro USB Card Reader (HKLM-x32\...\AmUStor) (Version: 3.9.145.62246 - Alcor Micro Corp.) Alcor Micro USB Card Reader (x32 Version: 3.9.145.62246 - Alcor Micro Corp.) Hidden ASUS Live Update (HKLM-x32\...\{FA540E67-095C-4A1B-97BA-4D547DEC9AF4}) (Version: 3.3.4 - ASUS) ASUS Power4Gear Hybrid (HKLM\...\{9B6239BF-4E85-4590-8D72-51E30DB1A9AA}) (Version: 3.0.4 - ASUS) ASUS Screen Saver (HKLM\...\{0FBEEDF8-30FA-4FA3-B31F-C9C7E7E8DFA2}) (Version: 1.0.1 - ASUS) ASUS Splendid Video Enhancement Technology (HKLM-x32\...\{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 2.01.0010 - ASUS) ASUS USB Charger Plus (HKLM-x32\...\{A859E3E5-C62F-4BFA-AF1D-2B95E03166AF}) (Version: 2.1.5 - ASUS) ASUS VivoBook (HKLM\...\{04FDBE69-F9FD-42A2-9008-E5CE7F60C6BE}) (Version: 1.0.30 - ASUS) ASUS WebStorage Sync Agent (HKLM-x32\...\ASUS WebStorage) (Version: 1.1.18.159 - ASUS Cloud Corporation) AsusVibe2.0 (HKLM-x32\...\Asus Vibe2.0) (Version: 2.0.12.309 - ASUSTEK) ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0030 - ASUS) Avast Premier (HKLM-x32\...\Avast) (Version: 10.3.2223 - AVAST Software) Azteca (x32 Version: 2.2.0.97 - WildTangent) Hidden Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden Cut the Rope (x32 Version: 3.0.2.38 - WildTangent) Hidden D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden ExpressCache (HKLM\...\{C123584F-9C84-45E8-AE5F-522328BB79A0}) (Version: 1.0.100.0 - Condusiv Technologies) FormatFactory 3.6.0.0 (HKLM-x32\...\FormatFactory) (Version: 3.6.0.0 - Format Factory) Galeria de Fotografias (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden Galeria de Fotos (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden Galería de fotos (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden Google Chrome (HKLM-x32\...\Google Chrome) (Version: 44.0.2403.107 - Google Inc.) Google Update Helper (x32 Version: 1.3.28.1 - Google Inc.) Hidden Intel(R) Dynamic Platform and Thermal Framework (HKLM-x32\...\FFD10ECE-F715-4a86-9BD8-F6F47DA5DA1C) (Version: 7.0.0.2023 - Intel Corporation) Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation) Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3114 - Intel Corporation) Intel(R) Rapid Start Technology (HKLM-x32\...\3D073343-CEEB-4ce7-85AC-A69A7631B5D6) (Version: 2.1.0.1002 - Intel Corporation) Intel(R) SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation) Malwarebytes Anti-Malware versão 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation) McAfee LiveSafe – Internet Security (HKLM-x32\...\MSC) (Version: 14.0.1076 - McAfee, Inc.) McAfee WebAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 4.0.356 - McAfee, Inc.) Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUS) (Version: 15.0.4420.1017 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden MyBitCast 2.0 (HKLM-x32\...\MyBitCast) (Version: 2.0 - ASUS) Peggle (x32 Version: 2.2.0.95 - WildTangent) Hidden Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden Qualcomm Atheros Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Qualcomm Atheros) Qualcomm Atheros Inc.(R) AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.19 - Qualcomm Atheros Inc.) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6886 - Realtek Semiconductor Corp.) Revisores de Texto do Microsoft Office 2013 – Português do Brasil (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee) Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden Update Installer for WildTangent Games App (x32 Version: - WildTangent) Hidden Vegas Movie Studio HD 11.0 (HKLM-x32\...\{6DC79411-858B-11E1-8E7A-F04DA23A5C58}) (Version: 11.0.75 - Sony) WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.0.0 - WildTangent) WildTangent Games App (x32 Version: 4.0.10.5 - WildTangent) Hidden Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation) WinFlash (HKLM-x32\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.42.0 - ASUS) WinRAR 5.21 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 5.21.0 - win.rar GmbH) ZD Soft Screen Recorder (HKLM-x32\...\{B77C3368-6716-46A3-80C3-74AA309F6856}) (Version: 8.1.0 - ZD Soft) ==================== Custom CLSID (Whitelisted): ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) ==================== Restore Points ========================= 25-07-2015 23:03:30 JRT Pre-Junkware Removal ==================== Hosts content: =============================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2012-07-26 02:26 - 2012-07-26 02:26 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts ==================== Scheduled Tasks (Whitelisted) ============= (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) Task: {14321386-E864-4D3C-A091-AAF48AA075E4} - System32\Tasks\ASUS Vivokey => C:\Program Files\ASUS\ASUS VivoBook\vivokey.exe [2013-07-01] (ASUSTek Computer Inc.) Task: {28E10CD3-5BAC-4F95-9D41-608B300A3DF3} - System32\Tasks\AsusVibeSchedule => C:\Program Files (x86)\Asus\AsusVibe\AsusVibeLauncher.exe [2013-01-04] () Task: {4659B9F4-7CEE-49E9-BFDA-B4A6FB918D22} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn => C:\Program Files\Microsoft Office\Office15\msoia.exe [2012-10-01] (Microsoft Corporation) Task: {5CA52FD3-04F7-4498-BF3E-6A49692B5C93} - \ASP No Task File <==== ATTENTION Task: {79FB5783-5606-4E5F-B98E-E6B550E5018F} - System32\Tasks\AutoKMS => C:\Windows\AutoKMS\AutoKMS.exe [2015-06-23] () Task: {84F53126-D7FF-4C18-A190-C21EBC856164} - System32\Tasks\Update Checker => C:\Program Files (x86)\ASUS\ASUS Live Update\UpdateChecker.exe [2015-02-12] () Task: {877C143E-366D-41F9-96AA-9567757B6710} - System32\Tasks\ASUS P4G => C:\Program Files\ASUS\P4G\BatteryLife.exe [2013-06-20] (ASUS) Task: {8CD966DB-8D59-4F2B-8D13-0CF264133711} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack => C:\Program Files\Microsoft Office\Office15\msoia.exe [2012-10-01] (Microsoft Corporation) Task: {9238F385-9E04-400D-9B39-E4232DCB21A1} - System32\Tasks\ASUS Live Update1 => C:\Program Files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe [2015-03-23] (ASUSTeK Computer Inc.) Task: {A2645798-6A0A-41CC-BBFE-B49CFDCD9AA8} - System32\Tasks\Format Factory => C:\Users\asus\AppData\Local\Temp\is-E1ACI.tmp\prsetup.exe [2015-07-09] (Free Time ) <==== ATTENTION Task: {ABE25FB4-CAD4-446F-AD25-57E984E217CA} - System32\Tasks\McAfee\McAfee Auto Maintenance Task Agent Task: {B7CC3F38-3602-4B7E-BB4A-F412714CAF8F} - System32\Tasks\GoogleUpdateTaskMachineUA1d0bf6ffa28da95 => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-05-25] (Google Inc.) Task: {BC9C8406-D2B9-495F-8528-3327C193B08F} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-05-25] (Google Inc.) Task: {BD153F6D-997E-419C-89F1-E2D614A0BFA3} - System32\Tasks\ASUS Patch for Touch Panel => C:\ProgramData\AsTouchPanel\AsPatchTouchPanel64.exe [2013-01-09] (ASUSTek Computer INC.) Task: {C7D8202A-BCF2-44D6-88D0-12A57CE89304} - System32\Tasks\ASUS USB Charger Plus => C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe [2012-09-18] (ASUSTek Computer Inc.) Task: {CD8D0A41-84FD-4C00-9B24-E820CF9E4613} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2015-07-24] (AVAST Software) Task: {DA10479B-5488-4131-BFF2-176B7035EEB3} - System32\Tasks\Microsoft\Office\Office 15 Subscription Heartbeat => C:\Program Files\Common Files\Microsoft Shared\Office15\OLicenseHeartbeat.exe [2012-10-01] (Microsoft Corporation) Task: {E0088B94-D5A0-4D30-93F8-1A20EA59AB42} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-05-25] (Google Inc.) Task: {E554C8F7-8F31-41A0-974D-01847E8316EE} - System32\Tasks\ASUS Live Update2 => C:\Program Files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe [2015-03-23] (ASUSTeK Computer Inc.) Task: {E72B6439-D3E4-43A3-B640-A631747446D7} - System32\Tasks\GoogleUpdateTaskMachineUA1d09718caeea4fb => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-05-25] (Google Inc.) Task: {E9A769AB-36AE-4091-908B-680ED9BE57A0} - System32\Tasks\ASUS Splendid ColorU => C:\Program Files (x86)\ASUS\Splendid\ColorUService.exe [2013-06-04] (ASUSTeK Computer Inc.) Task: {F1C9EE1A-4E59-487F-B750-3969926073F7} - System32\Tasks\ASUS Splendid ACMON => C:\Program Files (x86)\ASUS\Splendid\ACMON.exe [2013-06-04] (ASUS) (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA1d09718caeea4fb.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA1d0bf6ffa28da95.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe ==================== Loaded Modules (Whitelisted) ============== 2013-04-25 21:02 - 2013-01-02 03:55 - 00175008 _____ () C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4406.1205_x64__8wekyb3d8bbwe\ModernShared\ErrorReporting\ErrorReporting.dll 2015-07-24 23:29 - 2015-07-24 23:29 - 00123976 _____ () C:\Program Files\AVAST Software\Avast\JsonRpcServer.dll 2015-07-24 23:29 - 2015-07-24 23:29 - 00102864 _____ () C:\Program Files\AVAST Software\Avast\log.dll 2015-07-24 23:29 - 2015-07-24 23:29 - 02960384 _____ () C:\Program Files\AVAST Software\Avast\defs\15072402\algo.dll 2015-07-25 22:59 - 2015-07-25 22:59 - 02960384 _____ () C:\Program Files\AVAST Software\Avast\defs\15072501\algo.dll 2015-07-24 23:29 - 2015-07-24 23:29 - 40540672 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll 2015-07-24 23:41 - 2015-07-23 19:39 - 01405768 _____ () C:\Program Files (x86)\Google\Chrome\Application\44.0.2403.107\libglesv2.dll 2015-07-24 23:41 - 2015-07-23 19:39 - 00081224 _____ () C:\Program Files (x86)\Google\Chrome\Application\44.0.2403.107\libegl.dll ==================== Alternate Data Streams (Whitelisted) ========= (If an entry is included in the fixlist, only the ADS will be removed.) ==================== Safe Mode (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McMPFSvc => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MCODS => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeaack => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeaack.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeavfk => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeavfk.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefire => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfemms => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfevtp => ""="Service" ==================== EXE Association (Whitelisted) =============== (If an entry is included in the fixlist, the registry item will be restored to default or removed.) ==================== Internet Explorer trusted/restricted =============== (If an entry is included in the fixlist, it will be removed from the registry.) ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-2144182778-2948468438-3455390907-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\asus\Desktop\dark_horse_wallpaper_background_1764.jpg DNS Servers: 187.122.119.11 - 187.122.119.111 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) Windows Firewall is enabled. ==================== MSCONFIG/TASK MANAGER disabled items == (Currently there is no automatic fix for this section.) ==================== FirewallRules (Whitelisted) =============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [vm-monitoring-nb-session] => (Allow) LPort=139 FirewallRules: [{3604553C-DB69-47D4-84C9-5E0682CDC2E3}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe FirewallRules: [{0CC413EC-FE8F-4D9F-9BFE-F8E4D5A69739}] => (Allow) LPort=2869 FirewallRules: [{E620B33D-7698-42CF-8377-1EEB4A6BFEF2}] => (Allow) LPort=1900 FirewallRules: [{C549A59C-DE45-4850-8ECB-F7679E93265F}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe FirewallRules: [{E5D5D200-593D-4CFE-A2F9-D7E06EE15130}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe FirewallRules: [{DF9A6BB8-D412-4BD4-8435-70B2E0AAF480}] => (Allow) LPort=1688 FirewallRules: [{B18708D8-F195-4543-AEE8-4AB4BDF4B9FD}] => (Allow) C:\Program Files\Microsoft Office\Office15\lync.exe FirewallRules: [{94F8F4ED-6D15-4F00-9767-9847E0EF2B8B}] => (Allow) C:\Program Files\Microsoft Office\Office15\lync.exe FirewallRules: [{6529BE54-61CC-4408-B2C1-B465A827D3F7}] => (Allow) C:\Program Files\Microsoft Office\Office15\UcMapi.exe FirewallRules: [{F3C4AA70-2DE0-4BA4-8FF6-A7DBD9830DBC}] => (Allow) C:\Program Files\Microsoft Office\Office15\UcMapi.exe FirewallRules: [TCP Query User{741133D8-18E8-4DB2-84A1-6F72E676FAA8}C:\users\asus\appdata\roaming\utorrent\utorrent.exe] => (Allow) C:\users\asus\appdata\roaming\utorrent\utorrent.exe FirewallRules: [UDP Query User{5E088D75-7950-41FC-803A-73BA930F3372}C:\users\asus\appdata\roaming\utorrent\utorrent.exe] => (Allow) C:\users\asus\appdata\roaming\utorrent\utorrent.exe FirewallRules: [{427155F7-C1C7-4F8E-B8CA-D3D4D9A5FE10}] => (Allow) C:\Program Files\AVAST Software\Avast\ng\vbox\aswFe.exe FirewallRules: [{5FBC4C43-618A-481E-BE19-9FA454A3E37A}] => (Allow) C:\Program Files\AVAST Software\Avast\ng\vbox\aswFe.exe FirewallRules: [{D4DE82D9-A70E-45E4-BA48-FA978129174E}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (07/24/2015 09:12:43 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: O programa prsetup.tmp versão 51.52.0.0 parou de interagir com o Windows e foi fechado. Para ver se há mais informações disponíveis sobre o problema, verifique o histórico de problemas no painel de controle da Central de Ações. ID do Processo: bec Hora de Início: 01d0c66e2ce1b670 Hora de Término: 4294967295 Caminho do Aplicativo: C:\Users\asus\AppData\Local\Temp\is-UMCEQ.tmp\prsetup.tmp ID do Relatório: de087deb-3261-11e5-be8f-ac220bd9a3f8 Nome completo do pacote com falha: ID do aplicativo relativo ao pacote com falha: Error: (07/24/2015 09:12:38 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: O programa RegCleanPro.exe versão 7.2.72.227 parou de interagir com o Windows e foi fechado. Para ver se há mais informações disponíveis sobre o problema, verifique o histórico de problemas no painel de controle da Central de Ações. ID do Processo: 1714 Hora de Início: 01d0c66e825476ae Hora de Término: 4294967295 Caminho do Aplicativo: C:\Program Files (x86)\RCP\RegCleanPro.exe ID do Relatório: db019796-3261-11e5-be8f-ac220bd9a3f8 Nome completo do pacote com falha: ID do aplicativo relativo ao pacote com falha: Error: (07/24/2015 08:45:11 PM) (Source: MsiInstaller) (EventID: 1002) (User: pc3) Description: Valor inesperado ou ausente (nome: 'PackageCode', valor: 'GUID') na chave 'HKLM\Software\Classes\Installer\Products\B476F94747628E7478C965620AB6A219' Error: (07/24/2015 08:37:22 PM) (Source: MsiInstaller) (EventID: 1002) (User: pc3) Description: Valor inesperado ou ausente (nome: 'PackageCode', valor: 'GUID') na chave 'HKLM\Software\Classes\Installer\Products\B476F94747628E7478C965620AB6A219' Error: (07/24/2015 08:37:13 PM) (Source: MsiInstaller) (EventID: 1002) (User: pc3) Description: Valor inesperado ou ausente (nome: 'PackageCode', valor: 'GUID') na chave 'HKLM\Software\Classes\Installer\Products\B476F94747628E7478C965620AB6A219' Error: (07/24/2015 08:26:30 PM) (Source: MsiInstaller) (EventID: 11904) (User: pc3) Description: Product: Movie Studio Platinum 13.0 (64-bit) -- Error 1904. Module C:\Program Files (x86)\Sony\Shared Plug-Ins\Audio_x64\sfppack1_x64.dll failed to register. HRESULT -2147010895. Contact your support personnel. Error: (07/24/2015 08:26:30 PM) (Source: SideBySide) (EventID: 33) (User: ) Description: Falha na geração de contexto de ativação para "Microsoft.VC90.OpenMP,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1". Assembly dependente Microsoft.VC90.OpenMP,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" não pôde ser localizado. Use o arquivo sxstrace.exe para obter um diagnóstico detalhado. Error: (07/24/2015 08:25:43 PM) (Source: MsiInstaller) (EventID: 1002) (User: pc3) Description: Valor inesperado ou ausente (nome: 'PackageCode', valor: 'GUID') na chave 'HKLM\Software\Classes\Installer\Products\B476F94747628E7478C965620AB6A219' Error: (07/24/2015 08:25:06 PM) (Source: MsiInstaller) (EventID: 1002) (User: pc3) Description: Valor inesperado ou ausente (nome: 'PackageCode', valor: 'GUID') na chave 'HKLM\Software\Classes\Installer\Products\B476F94747628E7478C965620AB6A219' Error: (07/24/2015 08:20:47 PM) (Source: MsiInstaller) (EventID: 11904) (User: pc3) Description: Product: Movie Studio Platinum 13.0 (64-bit) -- Error 1904. Module C:\Program Files (x86)\Sony\Shared Plug-Ins\Audio_x64\sfppack1_x64.dll failed to register. HRESULT -2147010895. Contact your support personnel. System errors: ============= Error: (07/25/2015 11:11:57 PM) (Source: Service Control Manager) (EventID: 7032) (User: ) Description: O Gerenciador de controle de serviços tentou executar uma ação corretiva (Reiniciar o serviço) após a finalização inesperada do serviço Instalador de Módulos do Windows, mas essa ação falhou com o seguinte erro: %%1056 Error: (07/25/2015 11:09:57 PM) (Source: Service Control Manager) (EventID: 7031) (User: ) Description: O serviço Instalador de Módulos do Windows foi finalizado inesperadamente. Isto aconteceu 1 vez(es). A seguinte ação corretiva será tomada em 120000 milissegundos: Reiniciar o serviço. Error: (07/25/2015 11:09:37 PM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: O serviço Intel(R) Management and Security Application User Notification Service foi encerrado inesperadamente. Isso aconteceu 1 vez(es). Error: (07/25/2015 11:09:36 PM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: O serviço Intel(R) ME Service foi encerrado inesperadamente. Isso aconteceu 1 vez(es). Error: (07/25/2015 11:09:34 PM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: O serviço Intel(R) Integrated Clock Controller Service - Intel(R) ICCS foi encerrado inesperadamente. Isso aconteceu 1 vez(es). Error: (07/25/2015 11:09:27 PM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: O serviço McAfee SiteAdvisor Service foi encerrado inesperadamente. Isso aconteceu 1 vez(es). Error: (07/25/2015 11:08:56 PM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: O serviço MBAMService foi encerrado inesperadamente. Isso aconteceu 1 vez(es). Error: (07/25/2015 11:08:55 PM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: O serviço MBAMScheduler foi encerrado inesperadamente. Isso aconteceu 1 vez(es). Error: (07/25/2015 11:08:54 PM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: O serviço Intel(R) Dynamic Application Loader Host Interface Service foi encerrado inesperadamente. Isso aconteceu 1 vez(es). Error: (07/25/2015 11:08:54 PM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: O serviço Intel(R) Rapid Start Technology Service foi encerrado inesperadamente. Isso aconteceu 1 vez(es). Microsoft Office: ========================= Error: (07/24/2015 09:12:43 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: prsetup.tmp51.52.0.0bec01d0c66e2ce1b6704294967295C:\Users\asus\AppData\Local\Temp\is-UMCEQ.tmp\prsetup.tmpde087deb-3261-11e5-be8f-ac220bd9a3f8 Error: (07/24/2015 09:12:38 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: RegCleanPro.exe7.2.72.227171401d0c66e825476ae4294967295C:\Program Files (x86)\RCP\RegCleanPro.exedb019796-3261-11e5-be8f-ac220bd9a3f8 Error: (07/24/2015 08:45:11 PM) (Source: MsiInstaller) (EventID: 1002) (User: pc3) Description: PackageCodeGUIDHKLM\Software\Classes\Installer\Products\B476F94747628E7478C965620AB6A219(NULL)(NULL)(NULL) Error: (07/24/2015 08:37:22 PM) (Source: MsiInstaller) (EventID: 1002) (User: pc3) Description: PackageCodeGUIDHKLM\Software\Classes\Installer\Products\B476F94747628E7478C965620AB6A219(NULL)(NULL)(NULL) Error: (07/24/2015 08:37:13 PM) (Source: MsiInstaller) (EventID: 1002) (User: pc3) Description: PackageCodeGUIDHKLM\Software\Classes\Installer\Products\B476F94747628E7478C965620AB6A219(NULL)(NULL)(NULL) Error: (07/24/2015 08:26:30 PM) (Source: MsiInstaller) (EventID: 11904) (User: pc3) Description: Product: Movie Studio Platinum 13.0 (64-bit) -- Error 1904. Module C:\Program Files (x86)\Sony\Shared Plug-Ins\Audio_x64\sfppack1_x64.dll failed to register. HRESULT -2147010895. Contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL) Error: (07/24/2015 08:26:30 PM) (Source: SideBySide) (EventID: 33) (User: ) Description: Microsoft.VC90.OpenMP,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"C:\Program Files (x86)\Sony\Shared Plug-Ins\Audio_x64\sfppack1_x64.dll Error: (07/24/2015 08:25:43 PM) (Source: MsiInstaller) (EventID: 1002) (User: pc3) Description: PackageCodeGUIDHKLM\Software\Classes\Installer\Products\B476F94747628E7478C965620AB6A219(NULL)(NULL)(NULL) Error: (07/24/2015 08:25:06 PM) (Source: MsiInstaller) (EventID: 1002) (User: pc3) Description: PackageCodeGUIDHKLM\Software\Classes\Installer\Products\B476F94747628E7478C965620AB6A219(NULL)(NULL)(NULL) Error: (07/24/2015 08:20:47 PM) (Source: MsiInstaller) (EventID: 11904) (User: pc3) Description: Product: Movie Studio Platinum 13.0 (64-bit) -- Error 1904. Module C:\Program Files (x86)\Sony\Shared Plug-Ins\Audio_x64\sfppack1_x64.dll failed to register. HRESULT -2147010895. Contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL) ==================== Memory info =========================== Processor: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz Percentage of memory in use: 59% Total physical RAM: 3981.7 MB Available physical RAM: 1618.3 MB Total Virtual: 5837.7 MB Available Virtual: 3212.85 MB ==================== Drives ================================ Drive c: (OS) (Fixed) (Total:186.3 GB) (Free:128.52 GB) NTFS ==>[system with boot components (obtained from reading drive)] Drive d: (Data) (Fixed) (Total:258.35 GB) (Free:257.9 GB) NTFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (Size: 465.8 GB) (Disk ID: 35758647) Partition: GPT Partition Type. ======================================================== Disk: 1 (Size: 21 GB) (Disk ID: 90837327) Partition: GPT Partition Type. ==================== End of log ============================