Additional scan result of Farbar Recovery Scan Tool (x86) Version: 21-06-2015 01 Ran by João Carlos at 2015-06-23 23:17:09 Running from C:\Users\João Carlos\Desktop Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrador (S-1-5-21-418999608-1835545135-2351229056-500 - Administrator - Disabled) Convidado (S-1-5-21-418999608-1835545135-2351229056-501 - Limited - Disabled) HomeGroupUser$ (S-1-5-21-418999608-1835545135-2351229056-1002 - Limited - Enabled) João Carlos (S-1-5-21-418999608-1835545135-2351229056-1000 - Administrator - Enabled) => C:\Users\João Carlos ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: ESET Smart Security 8.0 (Disabled - Up to date) {19259FAE-8396-A113-46DB-15B0E7DFA289} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: ESET Smart Security 8.0 (Disabled - Up to date) {A2447E4A-A5AC-AE9D-7C6B-2EC29C58E834} FW: Firewall pessoal da ESET (Enabled) {211E1E8B-C9F9-A04B-6D84-BC85190CE5F2} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) µTorrent (HKU\S-1-5-21-418999608-1835545135-2351229056-1000\...\uTorrent) (Version: 3.4.3.40298 - BitTorrent Inc.) 32 Bit HP CIO Components Installer (Version: 7.1.8 - Hewlett-Packard) Hidden Adobe Flash Player 17 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 17.0.0.188 - Adobe Systems Incorporated) Adobe Flash Player 17 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 17.0.0.188 - Adobe Systems Incorporated) Adobe Reader XI (11.0.10) - Português (HKLM\...\{AC76BA86-7AD7-1046-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated) AIO_Scan (Version: 130.0.365.000 - Hewlett-Packard) Hidden aTube Catcher versão 3.8 (HKLM\...\{D43B360E-722D-421B-BC77-20B9E0F8B6CD}_is1) (Version: 3.8 - DsNET Corp) BS.Player FREE (HKLM\...\BSPlayerf) (Version: 2.69.1079 - AB Team, d.o.o.) BufferChm (Version: 130.0.331.000 - Hewlett-Packard) Hidden CCleaner (HKLM\...\CCleaner) (Version: 5.02 - Piriform) Cobian Backup 11 Gravity (HKLM\...\CobBackup11) (Version: - ) Copy (Version: 130.0.428.000 - Hewlett-Packard) Hidden D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden Destinations (Version: 130.0.0.0 - Hewlett-Packard) Hidden DeviceDiscovery (Version: 130.0.465.000 - Hewlett-Packard) Hidden Divulga versão 14.9.2 (HKLM\...\{B15DA231-5B02-439A-9D33-3B1639508E46}_is1) (Version: 14.9.2 - Justiça Eleitoral) DJ_AIO_ProductContext (Version: 130.0.365.000 - Hewlett-Packard) Hidden DJ_AIO_Software (Version: 130.0.365.000 - Hewlett-Packard) Hidden DJ_AIO_Software_min (Version: 130.0.365.000 - Hewlett-Packard) Hidden ESET Smart Security (HKLM\...\{E73D2899-E274-4B85-ADC7-A99FFBD8D2C0}) (Version: 8.0.312.3 - ESET, spol s r. o.) Ferramenta de Carregamento do Windows Live (HKLM\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation) FormatFactory 3.6.0.0 (HKLM\...\FormatFactory) (Version: 3.6.0.0 - Format Factory) Freemake Video Converter versão 4.1.5 (HKLM\...\Freemake Video Converter_is1) (Version: 4.1.5 - Ellora Assets Corporation) Galeria de Fotos (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden GIMP 2.8.14 (HKLM\...\GIMP-2_is1) (Version: 2.8.14 - The GIMP Team) Glary Utilities PRO 5.27 (HKLM\...\Glary Utilities 5) (Version: 5.27.0.47 - Glarysoft Ltd) Google Chrome (HKLM\...\Google Chrome) (Version: 43.0.2357.130 - Google Inc.) Google Update Helper (Version: 1.3.27.5 - Google Inc.) Hidden GPBaseService2 (Version: 130.0.371.000 - Hewlett-Packard) Hidden HD Tune Pro 5.60 (HKLM\...\HD Tune Pro_is1) (Version: - EFD Software) HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP) HP Deskjet All-In-One Driver Software 13.0 Rel. 1 (HKLM\...\{EB773820-0871-46A8-9B96-F2B04F8B34F0}) (Version: 13.0 - HP) HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP) HP Smart Web Printing 4.51 (HKLM\...\HP Smart Web Printing) (Version: 4.51 - HP) HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP) HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard) HPDiagnosticAlert (Version: 1.00.0001 - Microsoft) Hidden HPPhotoGadget (Version: 130.0.282.000 - Hewlett-Packard) Hidden HPProductAssistant (Version: 130.0.371.000 - Hewlett-Packard) Hidden HPSSupply (Version: 130.0.371.000 - Hewlett-Packard) Hidden Intel(R) Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation) Java 8 Update 31 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation) K-Lite Mega Codec Pack 10.7.1 (HKLM\...\KLiteCodecPack_is1) (Version: 10.7.1 - ) Malwarebytes Anti-Malware versão 2.1.6.1022 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation) MarketResearch (Version: 130.0.374.000 - Hewlett-Packard) Hidden Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation) Microsoft .NET Framework 4.5.2 (Português do Brasil) (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1046) (Version: 4.5.51209 - Microsoft Corporation) Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUS) (Version: 14.0.4763.1000 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation) Módulo de Segurança - Banco do Brasil (HKLM\...\{36386dc9-8543-4b12-ae6b-220fd52f19f3}_is1) (Version: 3.12.0.2 - ) Motorola SM56 Speakerphone Modem (HKLM\...\SMSERIAL) (Version: 6.12.25.06 - Motorola Inc) Movie Maker (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden Mozilla Firefox 39.0 (x86 en-US) (HKLM\...\Mozilla Firefox 39.0 (x86 en-US)) (Version: 39.0 - Mozilla) Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 38.0 - Mozilla) Nero 8 Lite 8.2.8.0 (HKLM\...\Nero8Lite_is1) (Version: 8.2.8.0 - Updatepack.nl) paint.net (HKLM\...\{19BD2C33-16A8-4ED1-B9EA-D9E35B21EC41}) (Version: 4.0.5 - dotPDN LLC) PDF Architect 2 (HKLM\...\PDF Architect 2) (Version: 2.0.51.17865 - pdfforge GmbH) PDF Architect 2 Create Module (Version: 2.1.6.19758 - pdfforge GmbH) Hidden PDF Architect 2 Edit Module (Version: 2.1.6.19758 - pdfforge GmbH) Hidden PDF Architect 2 View Module (Version: 2.1.6.19758 - pdfforge GmbH) Hidden PDFCreator (HKLM\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 2.1.1 - pdfforge) PhotoScape (HKLM\...\PhotoScape) (Version: - ) Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.) Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7373 - Realtek Semiconductor Corp.) Revo Uninstaller Pro 3.1.2 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.2 - VS Revo Group, Ltd.) Scan (Version: 13.0.0.0 - Hewlett-Packard) Hidden Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP) SlimDrivers (HKLM\...\{5AD12E7A-D739-4451-9BD1-3610EC56D8F5}) (Version: 2.2.45206 - SlimWare Utilities, Inc.) SmartWebPrinting (Version: 130.0.457.000 - Hewlett-Packard) Hidden Soft4Boost Toolbar Cleaner (HKLM\...\Soft4Boost Toolbar Cleaner_is1) (Version: 3.5.7.169 - Soft4Boost Ltd.) SolutionCenter (Version: 130.0.373.000 - Hewlett-Packard) Hidden Status (Version: 130.0.469.000 - Hewlett-Packard) Hidden Subtitle Workshop 2.51 (HKLM\...\SubtitleWorkshop) (Version: - ) TeamViewer 10 (HKLM\...\TeamViewer) (Version: 10.0.43174 - TeamViewer) Time Adjuster STANDARD 3.1 (HKU\S-1-5-21-418999608-1835545135-2351229056-1000\...\TimeAdjuster) (Version: - IrekSoftware.com) Toolbox (Version: 130.0.648.000 - Hewlett-Packard) Hidden TrayApp (Version: 130.0.422.000 - Hewlett-Packard) Hidden UnloadSupport (Version: 11.0.0 - Hewlett-Packard) Hidden VLC media player (HKLM\...\VLC media player) (Version: 2.2.1 - VideoLAN) VobSub v2.23 (Remove Only) (HKLM\...\VobSub) (Version: - ) VSO ConvertXToDVD (HKLM\...\{CE1F93C0-4353-4C9D-84DA-AB4E7C63ED32}_is1) (Version: 5.0.0.45 - VSO-Software SARL) Warsaw 1.5.1.8886 32 bits (HKLM\...\{20E60725-16C8-4FB9-8BC2-AF92C5F8D06D}_is1) (Version: 1.5.1.8886 - GAS Tecnologia) WebReg (Version: 130.0.132.017 - Hewlett-Packard) Hidden Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation) WinRAR 4.20 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH) ZHPDiag 2015 (HKLM\...\ZHPDiag_is1) (Version: 2015 - Nicolas Coolman) ==================== Custom CLSID (Whitelisted): ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) CustomCLSID: HKU\S-1-5-21-418999608-1835545135-2351229056-1000_Classes\CLSID\{0783EB25-59F8-4F02-B6B0-F1D4349F0000}\InprocServer32 -> C:\Users\João Carlos\AppData\Local\GAS Tecnologia\GBBD\npsf_bb.dll (GAS Tecnologia) CustomCLSID: HKU\S-1-5-21-418999608-1835545135-2351229056-1000_Classes\CLSID\{0783EB25-59F8-4F02-B6B1-F1D4349F0000}\InprocServer32 -> C:\Users\João Carlos\AppData\Local\GAS Tecnologia\GBBD\npsf_bb.dll (GAS Tecnologia) ==================== Restore Points ========================= 23-06-2015 01:03:01 Revo Uninstaller Pro's restore point - Avira System Speedup 23-06-2015 01:06:33 Revo Uninstaller Pro's restore point - Google Chrome ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-13 23:04 - 2015-02-25 11:34 - 00000822 ____N C:\Windows\system32\Drivers\etc\hosts ==================== Scheduled Tasks (Whitelisted) ============= (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) Task: {06AE181D-841B-4F9C-A226-A62E10B579E5} - System32\Tasks\GU5SkipUAC => C:\Program Files\Glary Utilities 5\Integrator.exe [2015-06-08] (Glarysoft Ltd) Task: {19F1E3A3-9766-49C7-9E7B-F918890F3038} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2015-01-20] (Piriform Ltd) Task: {43956FF5-90ED-4DCA-9D5F-44E09F1C2051} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-06-23] (Google Inc.) Task: {4E99629A-8E6C-445A-97EB-6E97CF36AE8B} - System32\Tasks\GlaryInitialize 5 => C:\Program Files\Glary Utilities 5\Initialize.exe [2015-06-08] (Glarysoft Ltd) Task: {77ECB0A3-305A-491C-99BF-92292C03D201} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-06-23] (Google Inc.) Task: {838358DE-CB5D-4306-9EA9-8FB74E549D6D} - \Microsoft\Windows Defender\MP Scheduled Scan No Task File <==== ATTENTION Task: {95A99E81-F644-4C5D-946E-7886F6882CAF} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2015-06-09] (Adobe Systems Incorporated) Task: {9E060A88-AB6A-478B-BA7C-C9866BD94ABF} - \060184C3-9766-46a0-B258-F4518A0B2633 No Task File <==== ATTENTION Task: {AD1146EF-0246-4370-BA60-F8A53A94A503} - System32\Tasks\GlaryOneClickOptimizer 5 => C:\Program Files\Glary Utilities 5\OneClickMaintenance.exe [2015-06-08] (Glarysoft Ltd) (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe Task: C:\Windows\Tasks\GlaryOneClickOptimizer 5.job => C:\Program Files\Glary Utilities 5\OneClickMaintenance.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe ==================== Loaded Modules (Whitelisted) ============== 2010-01-30 01:41 - 2010-01-30 01:41 - 04254560 _____ () C:\Program Files\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF 2015-05-30 16:24 - 2015-05-26 23:56 - 11782463 ____S () C:\Users\João Carlos\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\João Carlos.exe 2015-06-08 04:18 - 2015-06-08 04:18 - 00080160 _____ () C:\Program Files\Glary Utilities 5\zlib1.dll 2015-03-30 22:33 - 2014-02-10 11:44 - 04592128 _____ () C:\Users\João Carlos\AppData\Local\Google\Chrome\User Data\SwiftShader\3.2.6.45159\libglesv2.dll 2015-03-30 22:33 - 2014-02-10 11:44 - 00112128 _____ () C:\Users\João Carlos\AppData\Local\Google\Chrome\User Data\SwiftShader\3.2.6.45159\libegl.dll 2015-06-23 21:40 - 2015-06-20 02:46 - 15003976 _____ () C:\Program Files\Google\Chrome\Application\43.0.2357.130\PepperFlash\pepflashplayer.dll ==================== Alternate Data Streams (Whitelisted) ========= (If an entry is included in the fixlist, only the ADS will be removed.) AlternateDataStreams: C:\Program Files\GbPlugin:IncompleteStartProcessProtection.cnt AlternateDataStreams: C:\Windows\System32:B9D3BA6C_Bb.gbp AlternateDataStreams: C:\Windows\System32:B9D3BA6C_Cef.gbp AlternateDataStreams: C:\Windows\system32\drivers:GbpKmAp.lst AlternateDataStreams: C:\Users\João Carlos\Downloads\esetsmartinstaller_ptg.exe:BDU AlternateDataStreams: C:\Users\João Carlos\Downloads\USB_Disk_Security_v6.4.0.240.exe:BDU AlternateDataStreams: C:\Users\João Carlos\Downloads\vobsub_2.23.exe:BDU ==================== Safe Mode (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) ==================== EXE Association (Whitelisted) =============== (If an entry is included in the fixlist, the registry item will be restored to default or removed.) ==================== Internet Explorer trusted/restricted =============== (If an entry is included in the fixlist, it will be removed from the registry.) IE trusted site: HKU\S-1-5-21-418999608-1835545135-2351229056-1000\...\bancobrasil.com.br -> www.bancobrasil.com.br IE trusted site: HKU\S-1-5-21-418999608-1835545135-2351229056-1000\...\bb.com.br -> hxxps://seg.bb.com.br IE trusted site: HKU\S-1-5-21-418999608-1835545135-2351229056-1000\...\caixa.gov.br -> imagem.caixa.gov.br IE trusted site: HKU\S-1-5-21-418999608-1835545135-2351229056-1000\...\caixa.gov.br -> hxxps://imagem.caixa.gov.br ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-418999608-1835545135-2351229056-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\João Carlos\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg DNS Servers: 192.168.1.1 ==================== MSCONFIG/TASK MANAGER disabled items == (Currently there is no automatic fix for this section.) ==================== FirewallRules (Whitelisted) =============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [{330D8412-884E-4067-84DA-A1A7DC712676}] => (Allow) C:\Program Files\HP\hp software update\hpwucli.exe FirewallRules: [{C6D68690-F4DF-47D4-A600-E45DA29F8A44}] => (Allow) C:\Program Files\HP\digital imaging\smart web printing\smartwebprintexe.exe FirewallRules: [{137135D6-BE11-48CF-951A-A9264B99BCFF}] => (Allow) C:\Users\João Carlos\AppData\Roaming\uTorrent\uTorrent.exe FirewallRules: [{17F7E430-28F8-41D7-B19F-F3C6D8D3F2AF}] => (Allow) C:\Users\João Carlos\AppData\Roaming\uTorrent\uTorrent.exe FirewallRules: [{561F166D-179F-4678-9228-3FC4F8CA6983}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe FirewallRules: [{024E7DAA-95C9-4D5F-812C-7A2B1D646FAD}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe FirewallRules: [{20F03123-A7E4-4A05-BE11-33B95EEB58A8}] => (Allow) C:\Program Files\Windows Live\Contacts\wlcomm.exe FirewallRules: [{FD39DC2E-2544-4C55-A6A1-1E52AD251942}] => (Allow) LPort=2869 FirewallRules: [{D89A9DC9-9A90-4A85-9162-4EAC7A1F21C4}] => (Allow) LPort=1900 FirewallRules: [{3E6B00DF-E8F5-4990-861B-57B0E18854BF}] => (Allow) C:\Program Files\Diebold\Warsaw\core.exe FirewallRules: [{0E327669-9918-42F2-9B11-EF0F4B182258}] => (Allow) C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe FirewallRules: [{3700D7F3-3E41-436A-8558-6CA72DD77BE6}] => (Allow) C:\Program Files\TeamViewer\TeamViewer.exe FirewallRules: [{F0857C8F-59DA-4E72-BC57-272470CDCB9E}] => (Allow) C:\Program Files\TeamViewer\TeamViewer.exe FirewallRules: [{670A31B3-3B8B-4FE6-9B39-F17F1C12E9DF}] => (Allow) C:\Program Files\TeamViewer\TeamViewer_Service.exe FirewallRules: [{5C70798B-27D2-4405-B656-79DDB1F95F11}] => (Allow) C:\Program Files\TeamViewer\TeamViewer_Service.exe FirewallRules: [{D8349706-365C-4AB1-B9AB-09B228B7B1FD}] => (Allow) C:\Program Files\Google\Chrome\Application\chrome.exe ==================== Faulty Device Manager Devices ============= Name: Description: Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. Name: Adaptador de Túnel Teredo da Microsoft Description: Adaptador de Túnel Teredo da Microsoft Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Manufacturer: Microsoft Service: tunnel Problem: : This device cannot start. (Code10) Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device. On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard. Name: mosfilterdrv Description: mosfilterdrv Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: mosfilterdrv Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. Name: BAPIDRV Description: BAPIDRV Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: BAPIDRV Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. ==================== Event log errors: ========================= Application errors: ================== Error: (06/23/2015 10:32:44 PM) (Source: Microsoft Fax) (EventID: 32064) (User: ) Description: O Serviço de Fax não pôde ler a configuração de log de atividades, provavelmente porque o Registro está corrompido ou os recursos do sistema são insuficientes. Reinstale o componente de fax. Código de erro Win32: 13. Este código indica a causa do erro. Error: (06/23/2015 10:03:08 PM) (Source: Microsoft Fax) (EventID: 32064) (User: ) Description: O Serviço de Fax não pôde ler a configuração de log de atividades, provavelmente porque o Registro está corrompido ou os recursos do sistema são insuficientes. Reinstale o componente de fax. Código de erro Win32: 13. Este código indica a causa do erro. Error: (06/23/2015 08:52:18 PM) (Source: Microsoft Fax) (EventID: 32064) (User: ) Description: O Serviço de Fax não pôde ler a configuração de log de atividades, provavelmente porque o Registro está corrompido ou os recursos do sistema são insuficientes. Reinstale o componente de fax. Código de erro Win32: 13. Este código indica a causa do erro. Error: (06/23/2015 07:18:54 AM) (Source: Microsoft Fax) (EventID: 32064) (User: ) Description: O Serviço de Fax não pôde ler a configuração de log de atividades, provavelmente porque o Registro está corrompido ou os recursos do sistema são insuficientes. Reinstale o componente de fax. Código de erro Win32: 13. Este código indica a causa do erro. Error: (06/23/2015 01:06:34 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: ) Description: Falha dos Serviços de Criptografia ao processar a chamada de OnIdentity() no Objeto de Gravador do Sistema.. Details: AddLegacyDriverFiles: Unable to back up image of binary WinDivert1.1. System Error: O sistema não pode encontrar o arquivo especificado. . Error: (06/23/2015 01:03:05 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: ) Description: Falha dos Serviços de Criptografia ao processar a chamada de OnIdentity() no Objeto de Gravador do Sistema.. Details: AddLegacyDriverFiles: Unable to back up image of binary WinDivert1.1. System Error: O sistema não pode encontrar o arquivo especificado. . Error: (06/23/2015 01:03:00 AM) (Source: VSS) (EventID: 8194) (User: ) Description: Erro do Serviço de Cópias de Sombra de Volume: erro inesperado ao consultar a interface IVssWriterCallback. hr = 0x80070005, Acesso negado. . Muitas vezes, isso é causado por configurações de segurança incorretas no processo gravador ou solicitante. Operação: Obtendo Dados do Gravador Contexto: Id de Classe de Gravador: {e8132975-6f93-4464-a53e-1050253ae220} Nome do Gravador: System Writer ID de Instância de Gravador: {2b7a5218-de7d-4ce3-8b2d-c89a3c502108} Error: (06/23/2015 00:34:44 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Nome de aplicativo com falha: chrome.exe, versão: 43.0.2357.130, carimbo de hora: 0x5584cfea Nome do módulo de falhas: chrome.dll, versão: 43.0.2357.130, carimbo de hora: 0x5584cb97 Código de exceção: 0x80000003 Deslocamento com falha: 0x004eea8a Identificação do processo com falha: 0x17a4 Hora de início do aplicativo com falha: 0xchrome.exe0 Caminho do aplicativo com falha: chrome.exe1 FCaminho do módulo de falhas: chrome.exe2 Identificação do Relatório: chrome.exe3 Error: (06/23/2015 00:15:55 AM) (Source: Microsoft Fax) (EventID: 32064) (User: ) Description: O Serviço de Fax não pôde ler a configuração de log de atividades, provavelmente porque o Registro está corrompido ou os recursos do sistema são insuficientes. Reinstale o componente de fax. Código de erro Win32: 13. Este código indica a causa do erro. Error: (06/22/2015 10:06:22 PM) (Source: System Restore) (EventID: 8206) (User: ) Description: O ponto de restauração selecionado foi danificado ou excluído durante a restauração (Revo Uninstaller Pro's restore point - yourtv.link). System errors: ============= Error: (06/23/2015 10:33:56 PM) (Source: Service Control Manager) (EventID: 7001) (User: ) Description: O serviço Host de dispositivo UPnP depende do serviço Descoberta SSDP, mas não foi possível iniciá-lo devido ao seguinte erro: %%1058 Error: (06/23/2015 10:33:56 PM) (Source: DCOM) (EventID: 10005) (User: ) Description: 1068upnphost{204810B9-73B2-11D4-BF42-00B0D0118B56} Error: (06/23/2015 10:33:55 PM) (Source: Service Control Manager) (EventID: 7001) (User: ) Description: O serviço Host de dispositivo UPnP depende do serviço Descoberta SSDP, mas não foi possível iniciá-lo devido ao seguinte erro: %%1058 Error: (06/23/2015 10:33:23 PM) (Source: Schannel) (EventID: 4108) (User: JoaoCarlos-PC) Description: O certificado recebido do servidor remoto não foi validado corretamente. O código de erro é 0x80092012. Falha na solicitação de conexão SSL. Os dados anexados contêm o certificado do servidor. Error: (06/23/2015 10:33:23 PM) (Source: Schannel) (EventID: 4120) (User: JoaoCarlos-PC) Description: O seguinte alerta fatal foi gerado: 43. O estado do erro interno é 552. Error: (06/23/2015 10:33:07 PM) (Source: WMPNetworkSvc) (EventID: 14332) (User: ) Description: WMPNetworkSvc0x80070422 Error: (06/23/2015 10:33:03 PM) (Source: Service Control Manager) (EventID: 7026) (User: ) Description: Falha ao carregar o(s) seguinte(s) driver(s) de início do sistema ou de inicialização: mosfilterdrv Error: (06/23/2015 10:31:53 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: Não foi possível iniciar o serviço Sistema de Cores do Windows devido ao seguinte erro: %%1053 Error: (06/23/2015 10:31:53 PM) (Source: Service Control Manager) (EventID: 7009) (User: ) Description: Tempo limite esgotado (30000 milissegundos) ao aguardar a conexão do serviço Sistema de Cores do Windows. Error: (06/23/2015 10:31:02 PM) (Source: Service Control Manager) (EventID: 7023) (User: ) Description: O serviço Serviço de Descoberta de dispositivos CUE HP terminou com o erro: %%2 Microsoft Office: ========================= Error: (06/23/2015 10:32:44 PM) (Source: Microsoft Fax) (EventID: 32064) (User: ) Description: 13 Error: (06/23/2015 10:03:08 PM) (Source: Microsoft Fax) (EventID: 32064) (User: ) Description: 13 Error: (06/23/2015 08:52:18 PM) (Source: Microsoft Fax) (EventID: 32064) (User: ) Description: 13 Error: (06/23/2015 07:18:54 AM) (Source: Microsoft Fax) (EventID: 32064) (User: ) Description: 13 Error: (06/23/2015 01:06:34 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: ) Description: Details: AddLegacyDriverFiles: Unable to back up image of binary WinDivert1.1. System Error: O sistema não pode encontrar o arquivo especificado. Error: (06/23/2015 01:03:05 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: ) Description: Details: AddLegacyDriverFiles: Unable to back up image of binary WinDivert1.1. System Error: O sistema não pode encontrar o arquivo especificado. Error: (06/23/2015 01:03:00 AM) (Source: VSS) (EventID: 8194) (User: ) Description: 0x80070005, Acesso negado. Operação: Obtendo Dados do Gravador Contexto: Id de Classe de Gravador: {e8132975-6f93-4464-a53e-1050253ae220} Nome do Gravador: System Writer ID de Instância de Gravador: {2b7a5218-de7d-4ce3-8b2d-c89a3c502108} Error: (06/23/2015 00:34:44 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: chrome.exe43.0.2357.1305584cfeachrome.dll43.0.2357.1305584cb9780000003004eea8a17a401d0ad649d26d5bbC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\43.0.2357.130\chrome.dllc9b3500c-1958-11e5-adb6-001d7d872acd Error: (06/23/2015 00:15:55 AM) (Source: Microsoft Fax) (EventID: 32064) (User: ) Description: 13 Error: (06/22/2015 10:06:22 PM) (Source: System Restore) (EventID: 8206) (User: ) Description: Revo Uninstaller Pro's restore point - yourtv.link CodeIntegrity Errors: =================================== Date: 2014-11-17 23:45:29.398 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\GbPlugin\gbpinj.dll because the set of per-page image hashes could not be found on the system. Date: 2014-11-17 23:45:29.335 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\GbPlugin\gbpinj.dll because the set of per-page image hashes could not be found on the system. Date: 2014-11-17 23:45:29.242 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\GbPlugin\gbpinj.dll because the set of per-page image hashes could not be found on the system. Date: 2014-11-17 23:45:29.164 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\GbPlugin\gbpinj.dll because the set of per-page image hashes could not be found on the system. Date: 2014-11-17 23:45:29.086 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\GbPlugin\gbpinj.dll because the set of per-page image hashes could not be found on the system. Date: 2014-11-17 23:45:28.992 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\GbPlugin\gbpinj.dll because the set of per-page image hashes could not be found on the system. Date: 2014-11-17 23:45:28.883 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\GbPlugin\gbpinj.dll because the set of per-page image hashes could not be found on the system. Date: 2014-11-17 23:45:28.789 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\GbPlugin\gbpinj.dll because the set of per-page image hashes could not be found on the system. Date: 2014-11-17 23:45:28.711 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\GbPlugin\gbpinj.dll because the set of per-page image hashes could not be found on the system. Date: 2014-11-17 23:37:45.963 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\GbPlugin\gbpinj.dll because the set of per-page image hashes could not be found on the system. ==================== Memory info =========================== Processor: Intel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz Percentage of memory in use: 58% Total physical RAM: 3063.55 MB Available physical RAM: 1277.77 MB Total Pagefile: 7861.84 MB Available Pagefile: 5834.21 MB Total Virtual: 2047.88 MB Available Virtual: 1911.41 MB ==================== Drives ================================ Drive c: (Windows) (Fixed) (Total:149.05 GB) (Free:58 GB) NTFS ==>[Drive with boot components (obtained from BCD)] ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or 8) (Size: 149 GB) (Disk ID: F452F452) Partition 1: (Active) - (Size=149 GB) - (Type=07 NTFS) ==================== End of log ============================