Resultado do exame Adicional Farbar Recovery Scan Tool (x64) Versão: 12-08-2017 Executado por DELL (12-08-2017 21:51:32) Executando a partir de C:\Users\DELL\Desktop Windows 10 Home Single Language Versão 1703 (X64) (2017-06-03 17:47:37) Modo da Inicialização: Normal ========================================================== ==================== Contas: ============================= Administrador (S-1-5-21-3976912478-1025345842-938239768-500 - Administrator - Disabled) Convidado (S-1-5-21-3976912478-1025345842-938239768-501 - Limited - Disabled) DefaultAccount (S-1-5-21-3976912478-1025345842-938239768-503 - Limited - Disabled) DELL (S-1-5-21-3976912478-1025345842-938239768-1001 - Administrator - Enabled) => C:\Users\DELL ==================== Central de Segurança ======================== (Se uma entrada for incluída na fixlist, será removida.) AV: Kaspersky Internet Security (Disabled - Up to date) {86367591-4BE4-AE08-2FD9-7FCB8259CD98} AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: Kaspersky Internet Security (Disabled - Up to date) {3D579475-6DDE-A186-1569-44B9F9DE8725} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} FW: Kaspersky Internet Security (Disabled) {BE0DF4B4-018B-AF50-0486-D6FE7C8A8AE3} ==================== Programas Instalados ====================== (Somente os programas adwares com a indicação "Oculto" podem ser adicionados à fixlist para desocultá-los. Os programas adwares devem ser desinstalados manualmente.) Adobe Flash Player 26 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 26.0.0.151 - Adobe Systems Incorporated) Adobe Reader XI (11.0.21) - Português (HKLM-x32\...\{AC76BA86-7AD7-1046-7B44-AB0000000001}) (Version: 11.0.21 - Adobe Systems Incorporated) Ajuda e Suporte da Dell (HKLM\...\{7B3E057E-F356-4DB0-A664-4FF813C73F20}) (Version: 2.1.59.0 - Dell Inc.) Hidden Ajuda e Suporte da Dell (HKLM-x32\...\InstallShield_{7B3E057E-F356-4DB0-A664-4FF813C73F20}) (Version: 2.1.59.0 - Dell Inc.) Ashampoo Burning Studio FREE v.1.14.5 (HKLM-x32\...\{91B33C97-91F8-FFB3-581B-BC952C901685}_is1) (Version: 1.14.5 - Ashampoo GmbH & Co. KG) Assistente de Atualização do Windows 10 (HKLM-x32\...\{D5C69738-B486-402E-85AC-2456D98A64E4}) (Version: 1.4.9200.17364 - Microsoft Corporation) Bitdefender Agent (HKLM\...\Bitdefender Agent) (Version: 1.0.1 - Bitdefender) Catch Video (HKLM-x32\...\Catch Video) (Version: 8.0 Release - Catch Video) Cheat Engine 6.7 (HKLM-x32\...\Cheat Engine 6.7_is1) (Version: - Cheat Engine) CyberGhost 6 (HKLM\...\CyberGhost 6_is1) (Version: - CyberGhost S.R.L.) CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 12 - CyberLink Corp.) Dell Customer Connect (HKLM-x32\...\{4FA72FF9-DD64-43A8-8704-6380A11F11D5}) (Version: 1.4.15.0 - Dell Inc.) Dell Digital Delivery (HKLM-x32\...\{AB7F2792-2ED1-4C5C-9F28-680E5110BF72}) (Version: 3.1.1018.0 - Dell Products, LP) Dell Foundation Services (HKLM\...\{BDB50421-E961-42F3-B803-6DAC6F173834}) (Version: 3.4.16100.0 - Dell Inc.) Dell Power Manager Lite (HKLM-x32\...\{BF1F9D57-57A1-4E87-A8E8-41F2B2AD6F53}) (Version: 1.0.0.3 - Compal Inc.) Hidden Dell Power Manager Lite (HKLM-x32\...\InstallShield_{BF1F9D57-57A1-4E87-A8E8-41F2B2AD6F53}) (Version: 1.0.0.3 - Compal Inc.) Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.2.6745.47 - Dell) Dell Update - SupportAssist Update Plugin (HKLM\...\{EEA45885-F3E3-4E7D-8435-E9C21D36C141}) (Version: 3.0.0.2840 - Dell Inc.) Dell Update (HKLM-x32\...\{F91263FA-BE4D-439D-9C0A-2E7204E0E9E3}) (Version: 1.9.20.0 - Dell Inc.) Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.) Dropbox (HKLM-x32\...\Dropbox) (Version: 32.4.23 - Dropbox, Inc.) Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.59.1 - Dropbox, Inc.) Hidden DSC/AA Factory Installer (HKLM\...\{F7A70D00-F283-45C8-B163-49EC365D7E27}) (Version: 1.2.6745.47 - PC-Doctor, Inc.) Hidden Evernote v. 5.9.6 (HKLM-x32\...\{A542D366-9877-11E5-B101-005056951CAD}) (Version: 5.9.6.9494 - Evernote Corp.) Google Earth (HKLM-x32\...\{817750FA-EC6A-485D-9901-0683AE6FFDF1}) (Version: 7.1.5.1557 - Google) ICTUS 3 (HKLM-x32\...\ICTUS 3) (Version: - ) Intel(R) Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.0.1153 - Intel Corporation) Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4531 - Intel Corporation) Intel(R) Serial IO (HKLM\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 1.1.253.0 - Intel Corporation) Intel® Security Assist (HKLM-x32\...\{4B230374-6475-4A73-BA6E-41015E9C5013}) (Version: 1.0.0.532 - Intel Corporation) Java 8 Update 144 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180144F0}) (Version: 8.0.1440.1 - Oracle Corporation) Kaspersky Internet Security (HKLM-x32\...\{E27B1D7B-3B34-43A2-9FC0-9828D5DF46E2}) (Version: 17.0.0.611 - Kaspersky Lab) Hidden Kaspersky Internet Security (HKLM-x32\...\InstallWIX_{E27B1D7B-3B34-43A2-9FC0-9828D5DF46E2}) (Version: 17.0.0.611 - Kaspersky Lab) K-Lite Codec Pack 11.8.0 Full (HKLM-x32\...\KLiteCodecPack_is1) (Version: 11.8.0 - ) LibreOffice 5.3.4.2 (HKLM-x32\...\{E8FF8837-CDA1-462A-925B-2DA1FE7E263E}) (Version: 5.3.4.2 - The Document Foundation) Malwarebytes Anti-Malware versão 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes) Maxx Audio Installer (x64) (HKLM\...\{307032B2-6AF2-46D7-B933-62438DEB2B9A}) (Version: 2.6.9060.3 - Waves Audio Ltd.) Hidden Microsoft Office 365 - pt-br (HKLM\...\O365HomePremRetail - pt-br) (Version: 16.0.8229.2103 - Microsoft Corporation) Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation) Microsoft OneDrive (HKU\S-1-5-21-3976912478-1025345842-938239768-1001\...\OneDriveSetup.exe) (Version: 17.3.6943.0625 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation) Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24212 (HKLM-x32\...\{323dad84-0974-4d90-a1c1-e006c7fdbb7d}) (Version: 14.0.24212.0 - Microsoft Corporation) Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24212 (HKLM-x32\...\{462f63a8-6347-4894-a1b3-dbfe3a4c981d}) (Version: 14.0.24212.0 - Microsoft Corporation) Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.8229.2103 - Microsoft Corporation) Hidden Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.8229.2103 - Microsoft Corporation) Hidden Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.8229.2103 - Microsoft Corporation) Hidden Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0416-0000-0000000FF1CE}) (Version: 16.0.8229.2045 - Microsoft Corporation) Hidden paint.net (HKLM\...\{DADC2AF6-DC9F-4BCF-BFCE-DCEC16EF507C}) (Version: 4.0.9 - dotPDN LLC) Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9.140.239 - Google, Inc.) Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 10.0.1.2 - Qualcomm Atheros) Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.9600.31213 - Realtek Semiconductor Corp.) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8142 - Realtek Semiconductor Corp.) Registro de produto (HKLM\...\{48114909-3C3B-43E6-BF98-AE9C396500A3}) (Version: 3.0.127.0 - Dell Inc.) Hidden Registro de produto Dell (HKLM-x32\...\InstallShield_{48114909-3C3B-43E6-BF98-AE9C396500A3}) (Version: 3.0.127.0 - Dell Inc.) Revo Uninstaller 2.0.3 (HKLM\...\{A28DBDA2-3CC7-4ADC-8BFE-66D7743C6C97}_is1) (Version: 2.0.3 - VS Revo Group, Ltd.) Skype™ 7.38 (HKLM-x32\...\{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.38.101 - Skype Technologies S.A.) Software de dispositivo do Chipset Intel® (HKLM-x32\...\{60c073df-e736-4210-9c3a-5fc2b651cef3}) (Version: 10.1.1.7 - Intel(R) Corporation) Hidden SRWare Iron version 60.0.3150.0 (HKLM-x32\...\{C59CF2CE-B302-4833-AA35-E0E07D8EBC52}_is1) (Version: 60.0.3150.0 - SRWare) TAP-Windows 9.21.2 (HKLM\...\TAP-Windows) (Version: 9.21.2 - ) VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.6 - VideoLAN) Windows 10 Update and Privacy Settings (HKLM\...\{293F2009-0145-450B-B4AA-063D43FB368C}) (Version: 1.0.13.0 - Microsoft Corporation) WinRAR 5.30 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 5.30.0 - win.rar GmbH) ==================== Exame Personalizado CLSID (Whitelisted): ========================== (Se uma entrada for incluída na fixlist, será removida do Registro. O arquivo não será movido, a menos que seja colocado separadamente.) ShellIconOverlayIdentifiers: [ DropboxExt01] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers: [ DropboxExt02] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers: [ DropboxExt03] -> {FB314EE1-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers: [ DropboxExt04] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers: [ DropboxExt05] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers: [ DropboxExt06] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers: [ DropboxExt07] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers: [ DropboxExt08] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers: [ DropboxExt09] -> {FB314EE2-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers: [ DropboxExt10] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => -> Nenhum Arquivo ShellIconOverlayIdentifiers-x32: [ DropboxExt01] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers-x32: [ DropboxExt02] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers-x32: [ DropboxExt03] -> {FB314EE1-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers-x32: [ DropboxExt04] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers-x32: [ DropboxExt05] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers-x32: [ DropboxExt06] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers-x32: [ DropboxExt07] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers-x32: [ DropboxExt08] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers-x32: [ DropboxExt09] -> {FB314EE2-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ShellIconOverlayIdentifiers-x32: [ DropboxExt10] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ContextMenuHandlers1: [CLVDShellExt] -> {3E2A0A32-6E14-4BAD-AA87-BBB6A75EBFF2} => C:\Program Files (x86)\Common Files\CyberLink\ShellExtComponent\CLVDShellExt.dll [2015-08-20] (Cyberlink) ContextMenuHandlers1: [DropboxExt] -> {ECD97DE5-3C8F-4ACB-AEEE-CCAB78F7711C} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ContextMenuHandlers1: [Kaspersky Anti-Virus 17.0.0] -> {39C9FA89-7012-4573-A92D-BFD1F8CA542D} => C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 17.0.0\x64\shellex.dll [2017-04-28] (AO Kaspersky Lab) ContextMenuHandlers1: [WinRAR] -> {B41DB860-64E4-11D2-9906-E49FADC173CA} => C:\Program Files (x86)\WinRAR\rarext64.dll [2015-11-18] (Alexander Roshal) ContextMenuHandlers1-x32: [WinRAR32] -> {B41DB860-8EE4-11D2-9906-E49FADC173CA} => C:\Program Files (x86)\WinRAR\rarext.dll [2015-11-18] (Alexander Roshal) ContextMenuHandlers2: [CLVDShellExt] -> {3E2A0A32-6E14-4BAD-AA87-BBB6A75EBFF2} => C:\Program Files (x86)\Common Files\CyberLink\ShellExtComponent\CLVDShellExt.dll [2015-08-20] (Cyberlink) ContextMenuHandlers2: [Kaspersky Anti-Virus 17.0.0] -> {39C9FA89-7012-4573-A92D-BFD1F8CA542D} => C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 17.0.0\x64\shellex.dll [2017-04-28] (AO Kaspersky Lab) ContextMenuHandlers3: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => -> Nenhum Arquivo ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamext.dll [2016-03-10] (Malwarebytes) ContextMenuHandlers4: [DropboxExt] -> {ECD97DE5-3C8F-4ACB-AEEE-CCAB78F7711C} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ContextMenuHandlers4: [Kaspersky Anti-Virus 17.0.0] -> {39C9FA89-7012-4573-A92D-BFD1F8CA542D} => C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 17.0.0\x64\shellex.dll [2017-04-28] (AO Kaspersky Lab) ContextMenuHandlers5: [DropboxExt] -> {ECD97DE5-3C8F-4ACB-AEEE-CCAB78F7711C} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-08-10] (Dropbox, Inc.) ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => -> Nenhum Arquivo ContextMenuHandlers5: [igfxDTCM] -> {9B5F5829-A529-4B12-814A-E81BCB8D93FC} => C:\WINDOWS\system32\igfxDTCM.dll [2017-02-28] (Intel Corporation) ContextMenuHandlers6: [Kaspersky Anti-Virus 17.0.0] -> {39C9FA89-7012-4573-A92D-BFD1F8CA542D} => C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 17.0.0\x64\shellex.dll [2017-04-28] (AO Kaspersky Lab) ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamext.dll [2016-03-10] (Malwarebytes) ContextMenuHandlers6: [WinRAR] -> {B41DB860-64E4-11D2-9906-E49FADC173CA} => C:\Program Files (x86)\WinRAR\rarext64.dll [2015-11-18] (Alexander Roshal) ContextMenuHandlers6-x32: [WinRAR32] -> {B41DB860-8EE4-11D2-9906-E49FADC173CA} => C:\Program Files (x86)\WinRAR\rarext.dll [2015-11-18] (Alexander Roshal) ==================== Tarefas Agendadas (Whitelisted) ============= (Se uma entrada for incluída na fixlist, será removida do Registro. O arquivo não será movido, a menos que seja colocado separadamente.) Task: {09946846-ABA9-4651-9928-4FCE226F25A1} - System32\Tasks\S-1-5-21-3976912478-1025345842-938239768-1001\DataSenseLiveTileTask => C:\WINDOWS\System32\DataUsageLiveTileTask.exe [2017-03-18] (Microsoft Corporation) Task: {0B6266EF-725B-49CF-9027-96A835AFFA54} - System32\Tasks\DropboxUpdateTaskMachineUA => C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe [2016-08-24] (Dropbox, Inc.) Task: {0B63BDC0-09DE-4983-9CE1-670813022C24} - System32\Tasks\CLMLSvc_P2G8 => C:\Program Files (x86)\CyberLink\CyberLink Media Suite\Power2Go8\CLMLSvc_P2G8.exe [2015-08-19] (CyberLink) Task: {0E584BE7-16BC-4642-BA4A-6D0F33A7F6C3} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2017-07-19] (Adobe Systems Incorporated) Task: {0EB69C55-38CA-4C79-9811-DFCC34915150} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files (x86)\Microsoft Office\root\vfs\ProgramFilesCommonx86\Microsoft Shared\Office16\OLicenseHeartbeat.exe [2017-07-28] (Microsoft Corporation) Task: {180A071E-CB9B-44BF-9811-AD421E58912D} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerLogon => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2017-07-28] () Task: {20C35C1C-9E37-4E8B-A7D0-DB2DF44DE41D} - System32\Tasks\Adobe Flash Player PPAPI Notifier => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_26_0_0_151_pepper.exe [2017-08-12] (Adobe Systems Incorporated) Task: {33814821-8D67-4515-935D-5C01CF32A600} - System32\Tasks\CatchVideoUpdater => C:\Program Files (x86)\Catch Video\CatchYouTubeUpdate.exe [2015-09-09] (CatchYouTube) Task: {3AABBFFF-E079-4C57-8A43-EBD3EDDD6A4E} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe Task: {4A0B1F47-F573-4133-B5A9-29760B03DC74} - System32\Tasks\Adobe Flash Player Updater => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2017-08-12] (Adobe Systems Incorporated) Task: {5E590D89-AD44-4470-9F94-C13AB2E63C69} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [2017-07-18] (Microsoft Corporation) Task: {68E88178-2113-4458-90BA-B578088C0D10} - System32\Tasks\{3AB7BE25-DB1E-4364-8A5D-2184F4247361} => C:\WINDOWS\system32\pcalua.exe -a "C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" -c /uninstall ENTERPRISE /dll OSETUP.DLL Task: {6E59D701-99E6-4E85-AF44-9DDA41F04D18} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerRegistration => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2017-07-28] () Task: {8795FE42-C959-4066-B913-AE271DDBD75F} - System32\Tasks\CLVDLauncher => C:\Program Files (x86)\CyberLink\CyberLink Media Suite\Power2Go8\CLVDLauncher.exe [2015-01-29] (CyberLink Corp.) Task: {8AD18A70-CC61-4BAE-899D-352AD3890D31} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [2017-07-18] (Microsoft Corporation) Task: {9203DBE0-75F3-473D-A597-B74F85C717D9} - System32\Tasks\Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864 => C:\Program Files\Bitdefender Agent\WatchDog.exe Task: {BAF95EC7-F6B6-4736-8995-B191908E1511} - System32\Tasks\PCDDataUploadTask => uaclauncher.exe Task: {C86C4E75-81DA-45B3-AD73-3A5DFC91C97A} - System32\Tasks\DropboxUpdateTaskMachineCore => C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe [2016-08-24] (Dropbox, Inc.) Task: {ED85E167-5F5B-40CC-B72B-BE62EA5376F9} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\Dell\SupportAssist\uaclauncher.exe [2015-12-17] (PC-Doctor, Inc.) Task: {FB1B1781-14C0-4B93-BE6D-4043412832E3} - System32\Tasks\RtHDVBg_PushButton => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [2017-05-04] (Realtek Semiconductor) (Se uma entrada for incluída na fixlist, o arquivo da tarefa (.job) será movido. O arquivo que está sendo executado pela tarefa não será movido.) Task: C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job => C:\WINDOWS\explorer.exe Task: C:\WINDOWS\Tasks\DropboxUpdateTaskMachineCore.job => C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe Task: C:\WINDOWS\Tasks\DropboxUpdateTaskMachineUA.job => C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe Task: C:\WINDOWS\Tasks\RunDLC.job => cmd c sc start Dell Help SupportWORKGROUP DESKTOP BVTB0V4 ==================== Atalhos & WMI ======================== (As entradas podem ser listadas para serem restauradas ou removidas.) ==================== Módulos Carregados (Whitelisted) ============== 2016-07-11 19:37 - 2014-04-14 23:59 - 000253776 ____N () C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe 2016-12-21 21:33 - 2015-07-07 03:02 - 000317440 _____ () C:\Program Files (x86)\systips\tipssvc.exe 2017-03-18 22:58 - 2017-03-18 22:58 - 000138000 _____ () C:\WINDOWS\SYSTEM32\inputhost.dll 2017-02-28 05:14 - 2017-02-28 05:14 - 000410608 _____ () C:\WINDOWS\system32\igfxTray.exe 2017-03-18 22:59 - 2017-03-20 06:02 - 001731072 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Cortana.Core.dll 2016-01-11 16:25 - 2016-01-11 16:25 - 000036200 _____ () C:\Program Files\Dell\Dell Help & Support\MDLCSvc.exe 2016-06-28 00:19 - 2016-06-28 00:19 - 000865232 _____ () C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 17.0.0\kpcengine.2.3.dll 2016-07-11 19:32 - 2014-12-08 09:28 - 000627672 _____ () C:\Program Files (x86)\CyberLink\CyberLink Media Suite\Power2Go8\CLMediaLibrary.dll 2014-12-08 20:28 - 2014-12-08 20:28 - 000016856 _____ () C:\Program Files (x86)\CyberLink\CyberLink Media Suite\Power2Go8\CLMLSvcPS.dll 2015-12-01 20:37 - 2015-12-01 20:37 - 000439504 _____ () C:\Program Files (x86)\Evernote\Evernote\libxml2.dll 2015-12-01 20:37 - 2015-12-01 20:37 - 000321232 _____ () C:\Program Files (x86)\Evernote\Evernote\libtidy.dll 2017-08-11 11:21 - 2017-08-10 19:03 - 000753472 _____ () C:\Program Files (x86)\Dropbox\Client\dropbox_watchdog.dll 2017-08-11 11:21 - 2017-08-10 19:03 - 001787200 _____ () C:\Program Files (x86)\Dropbox\Client\dropbox_crashpad.dll 2017-08-11 11:18 - 2017-08-10 19:03 - 000100296 _____ () C:\Program Files (x86)\Dropbox\Client\_ctypes.pyd 2017-08-04 21:20 - 2017-08-10 19:03 - 000018888 _____ () C:\Program Files (x86)\Dropbox\Client\select.pyd 2017-08-04 21:20 - 2017-08-10 19:06 - 000020800 _____ () C:\Program Files (x86)\Dropbox\Client\tornado.speedups.pyd 2017-08-11 11:18 - 2017-08-10 19:03 - 000035792 _____ () C:\Program Files (x86)\Dropbox\Client\_multiprocessing.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 000021848 _____ () C:\Program Files (x86)\Dropbox\Client\cryptography.hazmat.bindings._constant_time.pyd 2017-08-11 11:18 - 2017-08-10 19:03 - 000125904 _____ () C:\Program Files (x86)\Dropbox\Client\_cffi_backend.pyd 2017-08-04 21:20 - 2017-08-10 19:03 - 000694224 _____ () C:\Program Files (x86)\Dropbox\Client\unicodedata.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 001862992 _____ () C:\Program Files (x86)\Dropbox\Client\cryptography.hazmat.bindings._openssl.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 000022864 _____ () C:\Program Files (x86)\Dropbox\Client\cryptography.hazmat.bindings._padding.pyd 2017-08-11 11:21 - 2017-08-10 19:03 - 000145864 _____ () C:\Program Files (x86)\Dropbox\Client\pyexpat.pyd 2017-08-11 11:21 - 2017-08-10 19:03 - 000020432 _____ () C:\Program Files (x86)\Dropbox\Client\faulthandler.pyd 2017-08-11 11:21 - 2017-08-10 19:03 - 000116688 _____ () C:\Program Files (x86)\Dropbox\Client\pywintypes27.dll 2017-08-11 11:18 - 2017-08-10 19:03 - 000105928 _____ () C:\Program Files (x86)\Dropbox\Client\win32api.pyd 2017-08-11 11:18 - 2017-08-10 19:07 - 000022864 _____ () C:\Program Files (x86)\Dropbox\Client\winffi.crt.compiled._winffi_crt.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 000062784 _____ () C:\Program Files (x86)\Dropbox\Client\psutil._psutil_windows.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 000040248 _____ () C:\Program Files (x86)\Dropbox\Client\fastpath.pyd 2017-08-11 11:18 - 2017-08-10 19:03 - 000024528 _____ () C:\Program Files (x86)\Dropbox\Client\win32event.pyd 2017-08-11 11:21 - 2017-08-10 19:03 - 000020936 _____ () C:\Program Files (x86)\Dropbox\Client\mmapfile.pyd 2017-08-11 11:18 - 2017-08-10 19:03 - 000124880 _____ () C:\Program Files (x86)\Dropbox\Client\win32file.pyd 2017-08-11 11:18 - 2017-08-10 19:03 - 000116176 _____ () C:\Program Files (x86)\Dropbox\Client\win32security.pyd 2017-08-11 11:21 - 2017-08-10 19:03 - 000392656 _____ () C:\Program Files (x86)\Dropbox\Client\pythoncom27.dll 2017-08-11 11:18 - 2017-08-10 19:06 - 000392512 _____ () C:\Program Files (x86)\Dropbox\Client\win32com.shell.shell.pyd 2017-08-11 11:18 - 2017-08-10 19:07 - 000026456 _____ () C:\Program Files (x86)\Dropbox\Client\winffi.kernel32.compiled._winffi_kernel32.pyd 2017-08-11 11:18 - 2017-08-10 19:03 - 000024016 _____ () C:\Program Files (x86)\Dropbox\Client\win32clipboard.pyd 2017-08-11 11:18 - 2017-08-10 19:03 - 000175560 _____ () C:\Program Files (x86)\Dropbox\Client\win32gui.pyd 2017-08-11 11:18 - 2017-08-10 19:03 - 000030160 _____ () C:\Program Files (x86)\Dropbox\Client\win32pipe.pyd 2017-08-11 11:18 - 2017-08-10 19:03 - 000043472 _____ () C:\Program Files (x86)\Dropbox\Client\win32process.pyd 2017-08-11 11:18 - 2017-08-10 19:03 - 000048592 _____ () C:\Program Files (x86)\Dropbox\Client\win32service.pyd 2017-08-11 11:18 - 2017-08-10 19:03 - 000057808 _____ () C:\Program Files (x86)\Dropbox\Client\win32evtlog.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 000022336 _____ () C:\Program Files (x86)\Dropbox\Client\cpuid.compiled._cpuid.pyd 2017-08-11 11:18 - 2017-08-10 19:07 - 000082264 _____ () C:\Program Files (x86)\Dropbox\Client\winenumhandles.compiled._WinEnumHandles.pyd 2017-08-11 11:18 - 2017-08-10 19:07 - 000025432 _____ () C:\Program Files (x86)\Dropbox\Client\winscreenshot.compiled._CaptureScreenshot.pyd 2017-08-11 11:21 - 2017-08-10 19:06 - 003928896 _____ () C:\Program Files (x86)\Dropbox\Client\PyQt5.QtWidgets.pyd 2017-08-04 21:20 - 2017-08-10 19:03 - 000083912 _____ () C:\Program Files (x86)\Dropbox\Client\sip.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 001826104 _____ () C:\Program Files (x86)\Dropbox\Client\PyQt5.QtCore.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 001972024 _____ () C:\Program Files (x86)\Dropbox\Client\PyQt5.QtGui.pyd 2017-08-11 11:18 - 2017-08-10 19:03 - 000028616 _____ () C:\Program Files (x86)\Dropbox\Client\win32ts.pyd 2017-08-11 11:18 - 2017-08-10 19:03 - 000024016 _____ () C:\Program Files (x86)\Dropbox\Client\win32profile.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 000171336 _____ () C:\Program Files (x86)\Dropbox\Client\PyQt5.QtWebEngineWidgets.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 000042816 _____ () C:\Program Files (x86)\Dropbox\Client\PyQt5.QtWebChannel.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 000531264 _____ () C:\Program Files (x86)\Dropbox\Client\PyQt5.QtNetwork.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 000133432 _____ () C:\Program Files (x86)\Dropbox\Client\PyQt5.QtWebKit.pyd 2017-08-11 11:21 - 2017-08-10 19:06 - 000224064 _____ () C:\Program Files (x86)\Dropbox\Client\PyQt5.QtWebKitWidgets.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 000207680 _____ () C:\Program Files (x86)\Dropbox\Client\PyQt5.QtPrintSupport.pyd 2017-08-11 11:18 - 2017-08-10 19:03 - 000060880 _____ () C:\Program Files (x86)\Dropbox\Client\win32print.pyd 2017-08-11 11:18 - 2017-08-10 19:07 - 000054608 _____ () C:\Program Files (x86)\Dropbox\Client\winrpcserver.compiled._RPCServer.pyd 2017-08-11 11:18 - 2017-08-10 19:07 - 000022864 _____ () C:\Program Files (x86)\Dropbox\Client\winffi.user32.compiled._winffi_user32.pyd 2017-08-11 11:18 - 2017-08-10 19:07 - 000069968 _____ () C:\Program Files (x86)\Dropbox\Client\windisplaytoast.compiled._DisplayToast.pyd 2017-08-11 11:18 - 2017-08-10 19:07 - 000022872 _____ () C:\Program Files (x86)\Dropbox\Client\winffi.iphlpapi.compiled._winffi_iphlpapi.pyd 2017-08-11 11:18 - 2017-08-10 19:07 - 000021848 _____ () C:\Program Files (x86)\Dropbox\Client\winffi.winerror.compiled._winffi_winerror.pyd 2017-08-11 11:18 - 2017-08-10 19:07 - 000022872 _____ () C:\Program Files (x86)\Dropbox\Client\winffi.wininet.compiled._winffi_wininet.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 000027488 _____ () C:\Program Files (x86)\Dropbox\Client\dropbox.infinite.win.compiled._driverinstallation.pyd 2017-08-11 11:18 - 2017-08-10 19:03 - 000349128 _____ () C:\Program Files (x86)\Dropbox\Client\winxpgui.pyd 2017-08-11 11:21 - 2017-08-10 19:06 - 000103232 _____ () C:\Program Files (x86)\Dropbox\Client\PyQt5.QtWinExtras.pyd 2017-08-11 11:18 - 2017-08-10 19:07 - 000023896 _____ () C:\Program Files (x86)\Dropbox\Client\winverifysignature.compiled._VerifySignature.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 000025936 _____ () C:\Program Files (x86)\Dropbox\Client\librsyncffi.compiled._librsyncffi.pyd 2017-08-11 11:21 - 2017-08-10 19:03 - 000036296 _____ () C:\Program Files (x86)\Dropbox\Client\librsync.dll 2017-08-11 11:21 - 2017-08-10 19:05 - 000033112 _____ () C:\Program Files (x86)\Dropbox\Client\enterprise_data.compiled._enterprise_data.pyd 2017-08-11 11:21 - 2017-08-10 19:03 - 000293392 _____ () C:\Program Files (x86)\Dropbox\Client\EnterpriseDataAdapter.dll 2017-08-11 11:21 - 2017-08-10 19:05 - 000181056 _____ () C:\Program Files (x86)\Dropbox\Client\dropbox_sqlite_ext.DLL 2017-08-11 11:18 - 2017-08-10 19:07 - 000030536 _____ () C:\Program Files (x86)\Dropbox\Client\wind3d11.compiled._wind3d11.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 000024368 _____ () C:\Program Files (x86)\Dropbox\Client\libEGL.dll 2017-08-11 11:21 - 2017-08-10 19:05 - 001637688 _____ () C:\Program Files (x86)\Dropbox\Client\libGLESv2.dll 2017-08-11 11:18 - 2017-08-10 19:07 - 000026456 _____ () C:\Program Files (x86)\Dropbox\Client\winffi.winhttp.compiled._winffi_winhttp.pyd 2017-08-11 11:18 - 2017-08-10 19:07 - 000023368 _____ () C:\Program Files (x86)\Dropbox\Client\wincrashpad.compiled._Crashpad.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 000546104 _____ () C:\Program Files (x86)\Dropbox\Client\PyQt5.QtQuick.pyd 2017-08-11 11:21 - 2017-08-10 19:05 - 000357688 _____ () C:\Program Files (x86)\Dropbox\Client\PyQt5.QtQml.pyd 2016-12-21 15:24 - 2016-12-21 15:24 - 000134008 _____ () C:\Program Files (x86)\Dell Customer Connect\ServiceTagPlusPlus.dll 2017-05-01 20:27 - 2017-05-01 20:27 - 000133992 _____ () C:\Program Files (x86)\Dell Update\ServiceTagPlusPlus.dll 2015-06-24 06:07 - 2015-06-24 06:07 - 001243936 _____ () C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\ACE.dll 2017-08-12 21:14 - 2017-08-11 22:18 - 002961408 _____ () C:\Program Files (x86)\SRWare Iron\libglesv2.dll 2017-08-12 21:14 - 2017-08-11 22:18 - 000079360 _____ () C:\Program Files (x86)\SRWare Iron\libegl.dll ==================== Alternate Data Streams (Whitelisted) ========= (Se uma entrada for incluída na fixlist, somente o ADS será removido.) ==================== Modo de Segurança (Whitelisted) =================== (Se uma entrada for incluída na fixlist, será removida do Registro. O valor "AlternateShell" será restaurado.) ==================== Associação (Whitelisted) =============== (Se uma entrada for incluída na fixlist, o ítem no Registro será restaurado para o padrão ou removido.) ==================== Internet Explorer confiável/restrito =============== (Se uma entrada for incluída na fixlist, será removida do Registro.) ==================== Hosts Conteúdo: =============================== (Se necessário, a diretiva Hosts: pode ser incluída na fixlist para redefinir o Hosts.) 2015-10-30 09:24 - 2015-10-30 09:21 - 000000824 _____ C:\WINDOWS\system32\Drivers\etc\hosts ==================== Outras Áreas ============================ (Atualmente não há nenhuma correção automática para esta seção.) HKU\S-1-5-21-3976912478-1025345842-938239768-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\DELL\AppData\Local\Packages\Microsoft.Windows.Photos_8wekyb3d8bbwe\LocalState\PhotosAppBackground\{3a7b2181-9edb-496e-b8f7-31ee2c023819}.jpg DNS Servers: 89.2.0.1 - 89.2.0.2 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 2) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: RequireAdmin) Firewall do Windows está habilitado. ==================== MSCONFIG/TASK MANAGER ítens desabilitados == ==================== Regras do Firewall (Whitelisted) =============== (Se uma entrada for incluída na fixlist, será removida do Registro. O arquivo não será movido, a menos que seja colocado separadamente.) FirewallRules: [{AF12FCEE-2AF7-46A0-81D5-08F58A18820B}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\outlook.exe FirewallRules: [{F7A55AAA-FCC2-4762-B736-7EA846B70493}] => (Allow) C:\Program Files (x86)\CyberLink\CyberLink Media Suite\PowerDVD12\Movie\PowerDVD Cinema\PowerDVDCinema12.exe FirewallRules: [{53A77E40-A67F-476C-BB24-F1A7310F6AE9}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe FirewallRules: [{0DB7597D-0211-4CF4-95EB-46F27C6133C4}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe FirewallRules: [{8DF12EB5-F8AD-4E9E-83E8-86768BAA0B46}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe FirewallRules: [{D2502D60-54D3-432C-8398-3846265FEAED}] => (Allow) C:\Program Files (x86)\Dropbox\Client\Dropbox.exe ==================== Pontos de Restauração ========================= 12-08-2017 15:35:32 Windows Update ==================== Dispositivos Apresentando Falhas No Gerenciador ============= ==================== Erros no Log de eventos: ========================= Erros em Aplicativos: ================== Error: (08/12/2017 09:24:23 PM) (Source: VSS) (EventID: 8193) (User: ) Description: Erro do serviço de cópias de sombra de volume: erro inesperado ao chamar a rotina QueryFullProcessImageNameW. hr = 0x8007001f, Um dispositivo conectado ao sistema não está funcionando. . Operação: Executando Operação Assíncrona Contexto: Estado Atual: DoSnapshotSet Error: (08/12/2017 09:22:33 PM) (Source: VSS) (EventID: 8194) (User: ) Description: Erro do Serviço de Cópias de Sombra de Volume: erro inesperado ao consultar a interface IVssWriterCallback. hr = 0x80070005, Acesso negado. . Muitas vezes, isso é causado por configurações de segurança incorretas no processo gravador ou solicitante. Operação: Obtendo Dados do Gravador Contexto: Id de Classe de Gravador: {e8132975-6f93-4464-a53e-1050253ae220} Nome do Gravador: System Writer ID de Instância de Gravador: {1c09c4f8-531d-48ea-8caa-ad5cc2000b40} Error: (08/12/2017 02:23:05 PM) (Source: Office 2016 Licensing Service) (EventID: 0) (User: ) Description: Event-ID 0 Error: (08/10/2017 08:24:19 PM) (Source: Office 2016 Licensing Service) (EventID: 0) (User: ) Description: Event-ID 0 Error: (08/09/2017 08:50:06 PM) (Source: Office 2016 Licensing Service) (EventID: 0) (User: ) Description: Event-ID 0 Error: (08/07/2017 09:17:51 PM) (Source: Office 2016 Licensing Service) (EventID: 0) (User: ) Description: Event-ID 0 Error: (08/06/2017 11:56:41 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: DESKTOP-BVTB0V4) Description: Falha na ativação do aplicativo Microsoft.MicrosoftStickyNotes_8wekyb3d8bbwe!App com o erro: -2144927149. Veja o log Microsoft-Windows-TWinUI/Operational para obter informações adicionais. Error: (08/06/2017 11:33:42 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: DESKTOP-BVTB0V4) Description: Falha na ativação do aplicativo Microsoft.MicrosoftStickyNotes_8wekyb3d8bbwe!App com o erro: -2144927149. Veja o log Microsoft-Windows-TWinUI/Operational para obter informações adicionais. Error: (08/06/2017 10:13:08 PM) (Source: Office 2016 Licensing Service) (EventID: 0) (User: ) Description: Event-ID 0 Error: (08/05/2017 10:26:54 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: DESKTOP-BVTB0V4) Description: Falha na ativação do aplicativo Microsoft.MicrosoftStickyNotes_8wekyb3d8bbwe!App com o erro: -2144927149. Veja o log Microsoft-Windows-TWinUI/Operational para obter informações adicionais. Erros de Sistema: ============= Error: (08/12/2017 08:34:15 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: Não foi possível iniciar o serviço Dell Digital Delivery Service devido ao seguinte erro: O serviço não respondeu à requisição de início ou controle em tempo hábil. Error: (08/12/2017 08:34:15 PM) (Source: Service Control Manager) (EventID: 7009) (User: ) Description: Tempo limite esgotado (30000 milissegundos) ao aguardar a conexão do serviço Dell Digital Delivery Service. Error: (08/12/2017 07:20:01 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: Não foi possível iniciar o serviço CldFlt devido ao seguinte erro: Não há suporte para o pedido. Error: (08/12/2017 07:18:40 PM) (Source: Service Control Manager) (EventID: 7031) (User: ) Description: O serviço Serviço Clique para Executar do Microsoft Office foi finalizado inesperadamente. Isto aconteceu 1 vez(es). A seguinte ação corretiva será tomada em 0 milissegundos: Reiniciar o serviço. Error: (08/12/2017 07:18:34 PM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: O serviço CyberGhost 6 Service foi encerrado inesperadamente. Isso aconteceu 1 vez(es). Error: (08/12/2017 07:18:34 PM) (Source: Service Control Manager) (EventID: 7031) (User: ) Description: O serviço Windows Presentation Foundation Font Cache 3.0.0.0 foi finalizado inesperadamente. Isto aconteceu 1 vez(es). A seguinte ação corretiva será tomada em 0 milissegundos: Reiniciar o serviço. Error: (08/12/2017 07:18:34 PM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: O serviço Local Service foi encerrado inesperadamente. Isso aconteceu 1 vez(es). Error: (08/12/2017 07:18:34 PM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: O serviço Dell Update Service foi encerrado inesperadamente. Isso aconteceu 1 vez(es). Error: (08/12/2017 07:18:34 PM) (Source: Service Control Manager) (EventID: 7031) (User: ) Description: O serviço Instalador de Módulos do Windows foi finalizado inesperadamente. Isto aconteceu 1 vez(es). A seguinte ação corretiva será tomada em 120000 milissegundos: Reiniciar o serviço. Error: (08/12/2017 07:18:34 PM) (Source: Service Control Manager) (EventID: 7034) (User: ) Description: O serviço Intel(R) Dynamic Application Loader Host Interface Service foi encerrado inesperadamente. Isso aconteceu 1 vez(es). ==================== Informações da Memória =========================== Processador: Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz Percentagem de memória em uso: 66% RAM física total: 4012.61 MB RAM física disponível: 1347.83 MB Virtual Total: 6127.85 MB Virtual disponível: 2519.09 MB ==================== Drives ================================ Drive c: (OS) (Fixed) (Total:918.7 GB) (Free:844.34 GB) NTFS ==================== MBR & Tabela de Partições ================== ======================================================== Disk: 0 (Size: 931.5 GB) (Disk ID: D482A3B7) Partition: GPT. ==================== Fim de Addition.txt ============================